Technical Services Representative

JOB DESCRIPTION

Job Title: Tech Services Representative

Department: Aircraft Tech Services

Reports To: Tech Services Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Duties and responsibilities include, but are not limited to:

1. Read and interpret all maintenance instructions, such as AMM’s, CMM’s, WDM’s, IPC’s, EO’s, SB’s, etc., as applicable.

2. Troubleshoot and repair discrepancies as necessary, ensuring that all work is performed in accordance with approved maintenance data.

3. Ensure that all work is performed and documented in accordance with Kalitta Air and FAA requirements.

4. Follow all Kalitta Air and FAA policies and procedures.

5. Follow all Kalitta Air safety rules and procedures. Ensure that any identified safety related deficiencies are brought to the company’s attention.

6. Keep a neat and clean work area at all times.

7. Perform other duties as assigned by the Supervisor of Tech Services.

QUALIFICATIONS:

To perform this job successfully, an individual must have a valid A&P Certification, experience working heavy transport aircraft preferably 747-400 and 777 aircraft, be well versed in the use of aircraft maintenance manuals, parts catalogs, wiring diagram manuals and troubleshooting manuals, have good computer skills and verbal communication skills. Strong troubleshooting skills are a must. Avionics experience is preferred.

EDUCATION and/or EXPERIENCE:

High school graduate; some college and/or technical school desirable. Must have a good working knowledge of world geography and flight operations.

LANGUAGE SKILLS

Ability to read, write, speak, and understand the English language. Ability to write correspondence and reports. Ability to give verbal and written directions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The Employee is frequently required to us a computer terminal, telephone and 10-key calculator. The employee is required to stand, walk, and climb/descend stairs

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is in an office environment with heating and cooling. The noise level in the work environment is usually moderate.