What are the responsibilities and job description for the Houseman position at Kalyan Hospitality LLC?
Houseman is responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel while also providing assistance to guests and other employees as requested, including transportation.
ESSENTIAL FUNCTIONS:
- Maintain first impression of the hotel to include the trash pickup, portico maintenance, front entry, and all guest corridors on the main floor to include guest amenity areas.
Clean furniture, elevators, glass, planters, etc. in public areas such as the lobby, pool, fitness center, meeting room, and public restrooms.
Sweeping and vacuuming floors, hallways, and stairwells.
Pulling linen from guest rooms as needed.
Remove trash and dirty linens from room attendant carts.
Report maintenance problems.
Spot clean walls, carpet, light fixtures, etc.
Delivering special requests items such as cribs, rollaways to guest rooms.
Know and follow brand requirements.
Assist guests with luggage or other personal belongings.
Handle meeting set up and break down, as assigned.
Provide information to guest about hotel services, facilities, and other amenities
Provide information to guests about local attractions and services.
Assist with answering hotel phone system when necessary and assisting with reservations.
Know and follow hotel emergency procedures.
Drive defensively and safely when driving the hotel van. Always wear your seat belt. Use the van only for company business.
Provide assistance to the Front Desk, as requested.
Practice safe work habits, particularly with regard to lifting techniques.
Maintain a clean and safe van for guest transportation.
Maintain vehicle log sheet and schedule.
Attend and participate in monthly department meetings. Carry out any reasonable request by Management.
When required, wear proper Personal Protective Equipment (PPE) according to Federal, State or Local mandate, Brand standards or hotel policy.
All employees performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines.
- Carry out any reasonable request by management.