What are the responsibilities and job description for the Front Desk/Billing Clerk position at Kang Acupuncture & Herbal Medicine Center?
We are an acupuncture clinic who is looking for growth with an addition of an amazing front desk and medical biller for our busy fast paced office.
We are looking for someone who has experience working in customer service. You will act as the ‘face’ of our clinic and ensure visitors receive a heartwarming welcome. Being a small clinic, there are lots of different tasks that fall to the front office. Being able to multitask and working under pressure is essential.
Your responsibilities include:
- coordinate all front desk activities, including answering phone calls, patient scheduling, collecting payments when check-in/check-out
- assist our provider to prepare and clean treatment rooms, restock office and medical equipment, wash cups, keep and maintain the cleanness of our clinic.
- check insurance benefit and coverage, insurance pre-authorization, maintain and organized payment records.
- must have basic knowledges of using words, excel, printer and scanner, etc
To join our front desk team, you should be warm and friendly, providing exceptional service to patients. Experience in customer service is required. Experience in medical or front desk is valuable but not required. We will train the right candidate!
Job Type: Part-time
Pay: From $21.00 per hour
Expected hours: 20 – 35 per week
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $21