What are the responsibilities and job description for the Salesforce Administrator position at Keep Supply?
Description
Would you like to enjoy 100% paid medical, dental and vision insurance for you and your entire family? How about unlimited paid time off and a supportive and positive work environment? Keep Supply offers all of this plus a bonus program and significant growth opportunity!
With over 30 years of experience, we are a respected and resourceful distributor of replacement parts for the heavy commercial and industrial refrigeration industry. We are seeking dynamic professionals to help us offer the best parts and customer service at competitive prices.
We are currently seeking a Salesforce Administrator. The Salesforce Administrator role at Keep Supply fills an important strategic function on a growing team within a quickly scaling company. This role plays an important part on the technology team by managing the configuration of Keep’s Salesforce instance. In collaboration with the Technology Portfolio Product Manager and primary Salesforce Developer, this role helps Keep execute its business objectives through a finely tuned and optimized CRM product.
Finally, the Salesforce Admin will also need to administer other systems beyond Salesforce as required. Examples include working within the company’s eCommerce platform and non-Salesforce cloud platforms.
Primary Duties and Responsibilities
- Verification of the quality of our Salesforce product and released features
- Work with company stakeholders to design and build new user reports and dashboards as required
- Create and manage workflows
- Configure user permissions as business needs change
- Perform QA testing on new features and bug fixes
- Stay abreast of the latest developments within the Salesforce ecosystem
- Collaborate and execute within a diverse team in a fast moving environment
- Solve problems in a creative, scalable manner
- Learn and administer other systems, including but not limited to Magento, Google Cloud, and Brightpearl
- May perform other tasks as assigned.
Requirements
- B.S. in Computer Science, Computer Engineering or a related field or equivalent experience.
- 3 years of experience performing Salesforce Administration
- Understanding of flows, user permissions, list views, and report building in Salesforce Core
- Basic understanding and usage of Apex
- Understanding of core security features of Salesforce and how to implement
- Demonstrable skills in creating and deploying change sets in an organized and disciplined deployment process.
- Ability to communicate across a diverse range of experiences and skills
- Capable of both taking and giving guidance and feedback from a wide range of individuals.
- Ability to work in a team environment and contribute to the team's success.
Preferred Experience/Skills
- Experience with agile methodologies.
- Experience in platforms beyond Sales Cloud, such as Marketing Cloud or CPQ
- DevOps experience (not limited to Salesforce DevOps; experience in other DevOps environments would be of significant value).
- Understanding and experience using Git.
Traits of the Ideal Candidate:
- A technical mind with a passion for solving problems.
- Commitment to excellence and high standards.
- Ability to manage priorities and workflow in a fast-paced environment.
- Ability to deal effectively with a variety of individuals at all organizational levels.
- Good judgment with the ability to make timely and sound decisions.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Demonstrable kindness, courage, and a desire to grow under the mentorship of others, as well as help others grow.
- Humble, hungry and smart.
Company Culture
We are a small, scrappy team and all of us do a lot of different things every day. We all enjoy working towards our goals and like to celebrate those wins as well. We place a very high value on teamwork, work ethic and humility.
Do business worth repeating.
Build the best team, serve others fully and use business to make life rewarding for everyone we encounter.
#BETHEBESTPART
Keep Supply is an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.