Human Resources Operations Specialist

Now Hiring: HR Operations Specialist (Hybrid – Philadelphia | Temp-to-Hire | $30–$35/hr)

Location: Philadelphia, PA (Hybrid: 3 days in-office, 2 days remote)

Schedule: Monday–Friday, Full-Time

Type: Temp-to-Hire

Pay: $30–$35 per hour (may go higher for right candidate)

Start Date: ASAP

Are you an HR professional with Workday expertise who thrives on solving problems, supporting employees, and navigating complex processes with ease? We’re looking for a hands-on HR Operations Specialist to join a dynamic team in a high-impact, hybrid role based in Philadelphia.

This is not your average HR support role — you'll be a key player in ensuring seamless HR service delivery across the employee lifecycle. You'll act as the critical bridge between Tier 1 support and regional HR leadership, handling escalated inquiries and special HR transactions with professionalism, discretion, and a sharp attention to detail.

Key Responsibilities:

• Manage complex HR transactions and escalations from Tier 1 support
• Act as the first point of contact for specialized HR services and inquiries
• Resolve employee questions across the full hire-to-retire lifecycle using HR tools, policies, and systems
• Leverage Workday to perform transactions with accuracy and efficiency
• Collaborate with cross-functional teams (HR, Legal, IT, Procurement) to drive process improvements
• Help build and maintain internal knowledge bases, process documentation, and training content
• Partner closely with HR Centers of Excellence (COEs) and HRBPs to support HR initiatives

What You’ll Need:

• Bachelor's degree or equivalent work experience
• 3–5 years of experience in HR, shared services, or a customer-facing support environment
• Strong hands-on Workday experience required (must be able to process transactions)
• Excellent communication, time management, and problem-solving skills
• A collaborative spirit and proactive mindset
• Experience in HR functional areas like Benefits, Leaves, Payroll, or Employee Relations
• Prior experience with case/knowledge management systems
• Proficiency with Microsoft Office Suite (Excel, Outlook, Teams)

Why Join Us?

• Hybrid flexibility: enjoy 3 days in our Philadelphia office, 2 days from home
• A welcoming, inclusive culture where your ideas matter
• Opportunity for full-time hire and long-term career growth

Ready to take the next step in your HR career with a company that values collaboration, innovation, and people-first service? Apply today! Send resume to chrc511@kellyservices.com