What are the responsibilities and job description for the Transportation Scheduler position at Kendal At Hanover?
Job Summary: Kendal at Hanover is a Continuing Care Retirement Community and home to 400 residents. This position helps coordinate, schedule, and provide assistance with the day-to-day transportation needs of residents in both our Independent Living and Assisted Living neighborhoods, to medical and non-medical appointments.
FLEXIBLE SCHEDULES AND NO WEEKENDS OR HOLIDAYS
Excellent Pay and Benefits, including 3 choices for health insurances, recently expanded PTO, on-site subsidized childcare, and exceptional educational assistance and employee support programs! 24/7 free access to on-site fitness center and indoor pool included.
Essential Duties and Responsibilities include the following:
- Schedules transportation to medical appointments for residents using a variety of scheduling systems (e.g. DH Epic EMR, Matrix Care Soneto).
- Regularly communicates appointment dates and times with residents, nurse supervisors, Facilities and clinicians.
- Provides monthly transportation billing sheets to finance.
- Assures courteous service to residents and other passengers by addressing residents' special requests.
- Safely assist clients with assistive devices, such as canes, walkers, and wheelchairs. Proficient using van wheelchair list and securement appliances.
- Handles patient situations over the phone, scheduling appointments and procedures with medical professionals.
- Instructs patients in preparation for specific procedures.
- Provides direct orientation for new staff to the Transportation program policies and practices.
- Provides administrative support to the Home Care department by entering data, scheduling, filing, editing documents, running reports, and providing other technical support as needed.
- Assists Home Care managers with billing, chart review, and non-clinical tasks as delegated.
- Other duties as assigned.
Experience
Preferred
- Demonstrated experience in a customer service role, specifically in transportation, dispatch services, or in the medical field.
- Experience working with adults with various abilities.
Licenses & Certifications
Required
- Valid driver's license
- Clean driving record
Behaviors
Preferred
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Location: Hanover, New Hampshire,03755,United States, Hanover, NH 03755
#KAHHSC
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Year round work
Ability to Relocate:
- Hanover, NH 03755: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $25
