Front End Service Desk

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES
-    Develop maximum customer relations through a friendly and courteous behavior.
-    Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
-    Provides a safe, clean, and positive environment; and consistently builds and supports the Kent’s culture that is based on top of the line customer service.
-    Has knowledge of and complies with all company policies, procedures, programs, and directives.  Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.
-    Continually strives to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.
-    Attends departmental, store and company meetings as required.
-    Excellent guest relations by address all guest questions and complaints. Using discretion in returns.
-    Answering the phone in a professional manner.
-    Acting as a backup cashier as needed.
-    Sell Hunting and fishing licenses.
-    Daily countdown balancing of safe, and manage all loans to cashiers.
-    This job description is a summary of activities, duties, or responsibilities that are required. Other duties or responsibilities may be assigned by those who are in direct authority or by the Store Director.

**Must be willing to work evenings / 21 and older position
 

Qualifications