Front Office Medical Assistant/insurance verifications

**Job Title: Front Office Medical Assistant**

• Location:** Summerlin
• Company:** Thomas T. Chen, MD, Ltd
• Job type: Full time
• Salary:** DOE
• Reports to:** Practice Manager
  
  

**Job Summary:**

We are seeking a detail-oriented and compassionate Front Office Medical Assistant to join our dynamic healthcare team. The ideal candidate will have a strong background in medical office procedures, excellent communication skills, and experience with insurance verifications. This role plays a crucial part in ensuring a seamless patient experience from the moment they enter our facility.

**Key Responsibilities:**

• **Patient Engagement:**
• Greet patients warmly as they arrive at the office.
• Verify and update patient information, including demographics and insurance details.
• Answer phone calls and respond to inquiries in a professional manner.
• **Insurance Verification:**
• Conduct pre-authorization and verification of insurance benefits prior to patient appointments.
• Communicate with insurance companies to obtain necessary information regarding coverage and eligibility.
• Ensure that all insurance information is accurately documented in patient records.
• **Administrative Support:**
• Schedule patient appointments and manage the office calendar effectively.
• Prepare and maintain patient files, ensuring confidentiality and compliance with HIPAA regulations.
• Assist with billing processes, including the submission of claims and follow-up on unpaid claims.
• **Collaboration:**
• Work closely with healthcare providers to facilitate smooth patient flow and address any patient concerns.
• Assist with any other clerical duties as needed to support the front office operations.
  
  

**Qualifications:**

• High school diploma or equivalent; medical assistant certification preferred.
• Proven experience in a front office or medical assistant role, particularly in insurance verification.
• Strong knowledge of medical terminology and insurance processes.
• Excellent interpersonal and communication skills, both verbal and written.
• Proficient in electronic health record (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail and organizational skills.
  
  

**Benefits:**

• Competitive salary
• Health, dental, and vision insurance, 401K profit share
• Paid time off and holidays
• Retirement savings plan
  
  

**How to Apply:**

Interested candidates are invited to submit a resume and cover letter detailing their qualifications.