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Technical Support Coordinator

KeyMe
Fremont, CA Full Time
POSTED ON 1/20/2025 CLOSED ON 4/19/2025

What are the responsibilities and job description for the Technical Support Coordinator position at KeyMe?

A company is looking for a Technical Support Coordinator who will be responsible for maintaining and troubleshooting kiosk operations.Key ResponsibilitiesProvide technical support for a large fleet of kiosks using proprietary toolsFollow escalation procedures to ensure quality resolution of issuesAnalyze data from various sources to improve engineering and business processesRequired QualificationsKnowledge of Linux command-line and scripting languages (Python or Bash)Ability to quickly learn new technologies and products using documentation and online resourcesOne year of Linux experience (preferred)Must be willing to work a flexible schedule including holidays and weekendsExperience in a fast-paced environment

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