What are the responsibilities and job description for the KFC Shift Manager 130048 position at KFC?
The Shift Manager (SM) is an hourly position that serves to assist management in routine administrative and operational tasks within the restaurant. Focal points include:
Driving excellence in customer service
Maintaining company standards in product and facility specifications
Reviewing food handling procedures
Assessing operational processes
The human resources responsibilities of a Shift Manager are limited to crew training and ongoing coaching and feedback for hourly employees. In addition, the Shift Manager may assume full responsibility for the opening and closing of the restaurant when management is unavailable. In these instances, the Shift Manager maintains administrative control of the restaurant but is not authorized to serve in a managerial capacity.
Educational Attainment/Experience Requirements
• Minimum of 18 years old.
• Equifax clearance.
Working Conditions
Work Hours: 3 – 10 hours
Days per Week: 5 days per week
