What are the responsibilities and job description for the Business Systems Specialist position at KHS America, Inc.?
Description
Essential functions and responsibilities:
• Provide expert guidance and assistance in creating, implementation, maintenance and troubleshooting of KHSA business systems, including SAP, Power BI, and other online business platforms.
• Ensure the quality, consistency, usability, and availability of information across business processes and systems.
• Demonstrate awareness in developing systems, perform detailed testing, produce reports and develop new system processes beneficial to KHSA specifically.
• Proficient in SAP, Power BI, website administration, Excel, PowerPoint, and the Microsoft Office suite.
• Maintain a high-level relationship with management team, systems users and global partners.
• Conduct training sessions as needed to enhance system proficiency among users.
• Work directly with other departments and global partners to implement efficient processes.
• Document project progress in Wrike
• Address system challenges promptly, troubleshoot issues, and find effective solutions.
Nonessential functions:
• Will be required to perform other duties as directed, requested or assigned
Success factors/job competencies:
• Attention to detail; accuracy
• Meets deadlines; responds to requests in a timely manner; meets assigned goals and objectives
• Ability to prioritize; exhibiting tact in explaining conflicting priorities and issues to company personnel
• Strong training skills to ensure company personnel can navigate and use SAP
• Ability to work effectively with department and company personnel
• Critical thinking skills; analytical skills
• Commitment to company values of music, integrity, ingenuity, respect and alignment
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical demands: While performing the duties of the job, the incumbent is required to frequently sit, talk and hear; reach with hands and arms; use hands to finger, feel or handle objects, tools or controls. (Ability to use office equipment) Employee will occasionally stand and walk; occasional lift and/or move objects up to 20—25 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, color vision and ability to focus.
• Work environment: Temperature-controlled office environment. Noise levels vary based on the number of co-workers communicating orally.
Requirements
• College graduate or completed applicable post-secondary coursework; equivalent work experience may be considered in lieu of educational prerequisites
• 3 years SAP experience demonstrating strong technical understanding of system functionality
• Demonstrated ability to lead and manage projects effectively.
• Strong written and verbal communication skills.
• Computer proficiency and strong technical skills in an ERP environment.
Qualifications desired:
• Experience with Power BI and/or other related business systems.
• Prior experience training, guiding and supporting team members.
• Successful work experience in roles where data analysis is a key component.