What are the responsibilities and job description for the Security Officer (Night Shift) position at Kiawah Island Community Association?
Job Description
Description:
Competitive pay robust benefits
Responsibilities And Duties
Description:
Competitive pay robust benefits
- Commute incentive paid biweekly
- $18/hr starting pay, eligible for overtime, plus $.50 shift differential for night shift.
- Increase to $18.50/hr at 90 days if SLED certification is obtained
- Retention bonus - $100 at 30 days, $200 at 60 days, $300 at 90 days
- 2 great health benefit plans to choose from, one option is FREE for employee only coverage!
- Dental, vision, accident, critical illness, and supplemental life insurance coverages available
- Life insurance, short-term, and long-term disability provided at no cost
- HSA employer contribution
- Paid holidays and accrued time-off
- 401k contribution match, immediate vesting after 1 year
- Uniforms provided at no cost.
- Wellness benefits including fitness reimbursement, smartwatch contribution, and more!
- Access to pristine beaches, on-island fishing, biking trails, etc.
Responsibilities And Duties
- Provide excellent customer service when interacting with KICA membership, island guests, commercial customers, island employees, and other island entities.
- Answer telephones to assist callers with various needs and resolve the issue or direct them to the appropriate party.
- Utilize computer software to locate member records and enter guest and member passes as needed.
- Monitor and authorize entrance of vehicles or people to Kiawah Island, ensuring appropriate passes are displayed before entrance is authorized.
- Protect property, identify covenant violations, and identify safety issues while patrolling the island.
- Perform physical patrol checks of KICA buildings and properties. Often times alone and/or in total darkness.
- Promptly respond to calls for services to include; traffic accidents, medical calls, house alarms, wildlife issues, emergency situations, handle according to policy.
- Complete incident reports, witness statements, and other required documentation for all security incidents.
- Monitor security surveillance cameras and report any suspicious activity in a timely manner.
- Provide excellent customer service and follow all safety guidelines while driving the shuttle for KICA members on-island or to Charleston area locations.
- Provide traffic control and handle detours when island roads are non-passable for various situations.
- Assist with island closure and re-opening during emergency weather situations.
- Follow all company policies and procedures to the Kiawah Standards.
- Work efficiently in order to reduce costs.
- Other duties as assigned.
- Ability to use excellent customer service techniques, even when under stressful or difficult conditions.
- Ability to lift minimum of 50 lbs.
- Ability to kneel, bend, carry, walk, and stand for extended periods of time
- Ability to navigate stairs and walking ramps in low light conditions
- Comfortable working in weather environments that may be extremely hot or extremely cold, wet, icy, snowy, etc.
- Ability to work on weekends, holidays, and emergency weather situations
- Ability to work 12 hour shifts and overtime as needed.
- Maintain a neat and professional appearance, following all KICA uniform guidelines and grooming standards.
- Keep mental alertness and attention to detail at all times.
- Proficient in technology including computers, iPads, smart phones, walkie-talkies, etc.
- Ability to discern and diagnose normal situations from emergency situations and to respond in either case using excellent customer service techniques.
- Ability to understand and carry out written and oral instructions and communications.
- Pass a pre-employment drug screen, criminal background check, and driving record check.
- Maintain a valid South Carolina Drivers License
- Must be 18 years old or older and able to qualify for and maintain a SLED certification
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