What are the responsibilities and job description for the Service Technician position at Kibble Equipment?
Who is Kibble Equipment?
Whether old or new, seasoned or just-starting-out, fast-paced, or slow-and-steady... and everything in-between. We strive to improve customers' lives with innovative services and solutions by surrounding ourselves with exceptional people and products. Join a progressive team and one of the most successful John Deere Ag dealers in the country. With 22 locations across Iowa, Minnesota, and South Dakota; Kibble Equipment offers an exciting work environment, opportunities to grow in your career, excellent benefits, and the chance to work with great people throughout our communities.
Position Summary
Perform basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. Perform in-field service as required to support the customer. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians.
Job Responsibilities
- Perform basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products.
- Participate in Service EDUCATE Training programs required for the development of skills and knowledge.
- Maintain knowledge on existing products and pursues additional technical and product knowledge by actively participating in the training programs of the dealership. This includes manufacturer training and on the job training.
- Diagnose and support machine systems including precision Ag technology.
- Maintain condition of vehicles, inventory, tools, and equipment.
- Maintain a clean work area and performs work in a neat and orderly fashion.
- Follow all safety rules and regulations in performing work assignments.
- Complete all reports and forms required in conjunction with work assignments.
- Account for all time on a timecard and for all material used in performing assigned duties.
Performance Expectations
- $240k minimum gross dollars billed
- 85% labor performance minimum
- Minimum 1 hour/week working alongside mentor
- Minimum 4 hours/week self-training
- Parts advisor
- Service Advisor
- Ag Sales manual
Qualifications
- Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.
- Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
- Knowledge and ability to use Service Advisor and basic computer functions.
- Ability to operate vehicles and equipment used for diagnostic purposes.
- 1 years of experience performing service repairs.
- Proficient oral and written communication skills.
- Ability to lift at least 75 lbs repeatedly.
- High School Diploma or equivalent experience required.
- Valid drivers license is required.
Preferred Qualifications
- Basic Service Technician certification preferred.
- Associates degree preferred.
- Forklift license preferred.
Benefits
Kibble Equipment offers a highly competitive salary and benefit package including health, vision, and dental insurance, paid time off and paid holidays, Health Savings Account (HSA), 401k and Roth Retirement Savings with employer match as well as Life and Disability Insurance.
Your Career. Your Future. Our Focus.
