Front Desk Dental Receptionist

We are currently seeking a Full-Time Dental Receptionist/Front Desk for our Tampa locations. In this customer service oriented role, you will be on the front-line of answering calls and scheduling appointments for patients. Scheduling coordinators answer calls in a friendly, welcoming, and timely manner, schedule appointments for various locations and programs, verify demographic information, and execute registration duties.

Job Summary

We are looking for an outgoing, energetic Dental Front Desk/Receptionist to join our large dental practice! This position will be responsible for greeting patients, checking them in, verifying insurance, and confirming appointments. The ideal applicant must be a self-starter, have a great ability to multitask, and is able to work great in a team environment!

Responsibilities and Duties

• Greeting patients and guests in an upbeat and friendly manner.
• Assisting patients with any scheduling needs.
• Working with patients to schedule appointments on a cloud based system.
• Verifying patient insurance.
• Confirming future appointments.
• Miscellaneous duties as assigned.
• Comfortable collecting copays and money due.
• Working on accounts receivable as needed.
• Discuss finances with patients and/or parent.

Qualifications and Skills

• Experience in dental office setting experience is a strong plus.
• Must be a self-starter with the ability and drive to work independently.
• Bi-lingual in Spanish is a plus.
• Good Communication skills with advanced computer skills is a must.
• Excellent Customer Service is a must.
• High School graduate or equivalent.

Special Skills/Abilities

Strategic Agility: See ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulate visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Interpersonal Savvy: Relates well to all kinds of people, up, down, inside and outside the organization; builds appropriate rapport; listens, builds constructive and effective relationships; uses diplomacy and tact; truly values people, can diffuse even high-tension situations comfortably.

Results: Can be counted on to exceed goals successfully, is constantly and consistently one of the top personal performers; very bottom-line oriented; steadfastly pushes self and has the ability to motivate and inspire others for results.

Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integrations; can simplify complex processes; gets more out of fewer resources.

Perseverance: Pursues everything with energy, drive and a need to finish; seldom gives up before finishing; especially in the face of resistance or setbacks.

Compensation and Benefits: Salary is competitive and commensurate with experience.

Pre-Requisite Requirements: Ability to pass a Criminal Background check, and sexual offender check.

Language Ability: Ability to read, analyze, and interpret general business information. Ability to effectively present information and respond to questions from customers, donors, volunteers and the general public. Ability to speak English fluently and possess English written skills.

Reasoning Ability: Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. While performing the duties of this job, the employee is regularly required to lift, use hands, reach with hands/arms, listen and communicate. The employee must be capable to lift and/or move 20 pounds on a necessary basis, occasionally required to stand and walk for long extended periods of time, climb or balance and stoop, kneel, crouch or crawl.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a dental office environment. On occasion, an employee maybe susceptible to outside weather climate and conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reassignment of Office or Duties: During the course and scope of employment your duties may change from time to time as demonstrated by your abilities. In addition, you may be reassigned to one of the other offices as the need arises, either on a temporary or permanent basis.

Benefits

We offer:

• Health insurance
• Dental and Vision benefits
• Paid time off
• Employee Discounts

Job Type: Full-time

Salary: Based on Experience

Job Location:

• Tampa, FL

Required education:

• High school or equivalent

Required experience:

• Patient Care: 1 year

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $16 - $20