What are the responsibilities and job description for the Patient Care Coordinator position at Kilgore Family Dentistry, PC?
Seeking a full time Patient Care Coordinator to join our Dental Practice. This position performs registration duties to include, but not limited to patient check-in and check-out, payment posting and collection. We are looking for a positive, self-motivated person who has great interpersonal skills. Benefits include health insurance, Simple IRA, paid time off, paid holidays, and dental benefits.
Minimum Qualifications:
Education: High School Diploma or Equivalent
Experience: One-year recent experience in office setting and one-year recent customer service experience. Prior experience in a medical or dental office preferred.
Essential Functions:
1. Serves as ambassador to Kilgore Family Dentistry with patients, vendors, and visitors.
2. Registers new patients and updates patient information for established patients in Dentrix.
3. Performs greeting activities in the waiting room, to include but not limited to, welcomes and assists patients, monitors length of time in waiting room and keeps in contact with patients, organizes reception and provides miscellaneous forms and requested items to patients.
4. Receives and inputs insurance documentation for patients.
5. Collects payment at time of service and posts patient payments.
6. Manages recall, inactive, and archive patient system.
7. Ensures that HIPPA Notice of Privacy Practices is on display.
8. General housekeeping including inspecting front of facility, waiting room, office areas and restrooms throughout the day during hours of operation.
9. Complies with office policies and procedures.
10. Participates in continuous quality improvement activities.
11. Other duties as assigned.
Knowledge, Skills and Abilities
Proficient computer skills with Microsoft Office (Word, Excel)
Knowledge of common office equipment (copier, fax, printer, etc.).
Excellent oral and written communication skills.
Ability to organize and prioritize tasks.
Ability to work under pressure.
Strong attention to detail and problem-solving skills.
Ability to work independently and as a team member.
Ability to make change and reconcile a cash drawer
Working Hours: General working hours are Monday through Thursday, between 7:30am – 4pm and Friday, between 7:30am -1pm.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $19