What are the responsibilities and job description for the Inside Sales Specialist - Kimball Hospitality, Jasper, IN position at Kimball International?
The ideal candidate will located near Jasper, IN and work primarily from of our headquarters.
Job Description
Responsible for supporting Sales Director in closing business with targeted accounts.
Responsibilities
Interpersonal Skills
Job Description
Responsible for supporting Sales Director in closing business with targeted accounts.
Responsibilities
- Build and maintain relationships with appropriate customers
- Collaborate with customers and determine project specific needs
- Serve as a point of contact for specific customers
- Address questions, concerns, and issues in a timely and professional manner
- Maintain ongoing communication to build long-term customer relationships
- Coordinate across departments to resolve issues and support on-time delivery
- Support issue resolution and escalate when necessary
- Respond to customer inquiries regarding pricing, lead times, and order status
- Assist Sales Director with customer calls and account strategy
- Participate in internal meetings related to project status and customer needs
- Gain proficient knowledge and use of all business support materials and prototype products.
- Understand market position (pricing, product, lead-time)
- Submit Requests for Quote (RFQ)
- Follow-up on quotes to understand new project timelines
- Complete pricelist uploads
- 30% Travel
- Concession Approvals
- Commission Assignment
- Rebates Approvals
- Pricing Approvals
Interpersonal Skills
- Team Oriented
- Customer-centric
- Possess a high degree of integrity
- Ability to build & sustain relationships
- Organized
- Assertive
- Positive attitude
- Honest and ethical
- Ability to work in a fast-paced environment
- Strong drive for individual and team success
- Effective listening skills
- Strong written and verbal communication skills
- Ability to communicate issues and propose solutions
- Ability to support others
- Demonstrated ability to understand customer needs
- Ability to focus on tasks to meet deadlines
- Ability to multi-task and prioritize
- Detail Oriented
- Average skills in Microsoft Outlook
- Average skills in Microsoft Excel
- CRM experience