What are the responsibilities and job description for the Administrative Specialist II position at King County?
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
DCHS' Administrative Unit has a great opportunity for an administrative professional who has excellent customer service and technical skills for our Administrative Specialist II vacancy. We are seeking an energetic and hardworking colleague to join our team in an exciting Career Service position. The Administrative Specialist II position is responsible for providing customer service to the public, and administrative support to the department. We are seeking a team-oriented individual who is customer-focused, innovative, adaptable, and self-motivated. The successful candidate must have excellent and reliable attendance, stellar customer service skills in person and over the telephone (discretion, patience, etiquette, and professionalism) and be an independent self-starter with excellent time management and organizational skills.
To be considered minimally qualified applicant must demonstrate a background that provides the knowledge, skills and ability to:
- Create a welcoming environment on the phone and in person to people calling or visiting the Department and connect them to the relevant resources. This includes working at the front desk several times per week.
- Schedule in-person and virtual meetings and events and provide support, including but not limited to managing calendar schedules, taking and transcribing minutes, setting up equipment, reserving meeting locations, preparing meeting documents, etc.
- Format and proofread memos, letters and complex documents such as contracts, amendments, reports, newsletters, and manuals, using County and Division style guidelines for grammar, punctuation, terminology, abbreviations, font, spacing, tabbing, and alignment throughout.
- Maintain complex electronic and paper files, requiring close attention to detail.
- Establish, maintain, modify, track and/or retrieve information in spreadsheets and customized database applications. Enter, obtain and verify information.
- Handle routine clerical responsibilities such as ordering supplies, distributing and processing mail, copying documents, scanning, faxing and distributing incoming faxes, identifying priority/time-sensitive matters.
- Assist with processing employee expense reimbursements and reconciling purchase card and travel card expenditures.
- Operate and troubleshoot problems with copy machines, fax machines, laptops, projectors, and other equipment.
- Update website pages using Microsoft Sitecore.
- Perform other related duties as assigned.
- Two or more years of general office experience providing administrative support.
- Excellent customer service and public relations skills in a diverse work environment.
- Effective communication, both orally and in writing.
- One year of recent experience in taking and transcribing meeting minutes.
- Intermediate experience using Microsoft Office Suite, including Teams, Outlook, Excel, PowerPoint, Publisher, OneDrive and SharePoint.
- Strong writing skills, including proper usage of grammar, spelling and punctuation.
- Ability to type a minimum of 50 words per minute.
- Demonstrated initiative and accountability in meeting deadlines, work product or service.
- Ability to work and make decisions in a team environment, be an effective team member, help co-workers and ask for help appropriately, work with the schedules of other staff, be cooperative and able to compromise and resolve issues with minimal direction, be flexible and work professionally with all levels of staff.
- Ability to prioritize workload, work under pressure with tight timelines and changing priorities, and simultaneously work on multiple assignments.
- Experience working in environments requiring maintaining confidentiality.
- Demonstrated punctuality and reliability in daily attendance.
- Experience using Oracle I-Expense.
ADDITIONAL POSITION INFORMATION:
- This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.
- The work associated with this position will be performed or conducted through a combination of teleworking and onsite work and meetings. This position is expected in the office up to three (3) days a week and is subject to change to change depending on operational needs. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
- This position is scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval.
- This position is represented by Teamsters Local Union No. 117, Professional & Technical and Administrative Employees (F1A:L117)
- Classification: Administrative Specialist II
WHO MAY APPLY:
This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around August 25, 2025. Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, "see my resume" are considered incomplete and will not be considered to be competitive. If you have any questions, please contact Phitsamai Xaxouthep, phxaxouthep@kingcounty.gov.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Salary : $27 - $34
