What are the responsibilities and job description for the Customer Service Associate position at King's Pharmacy?
Job Summary
We are seeking a dedicated Customer Service Representative to join our team in the healthcare industry. The ideal candidate will provide exceptional service to patients, caregivers, and healthcare professionals.
Duties
- Answer incoming calls and respond to inquiries promptly and professionally
- Assist patients with medication inquiries and provide guidance on medication administration
- Coordinate patient service requests and ensure timely resolution
- Collaborate with healthcare providers to facilitate patient care
- Handle inquiries related to medical terminology, hospital procedures, and pharmacy services
- Support patients with inhaler techniques and IV infusion instructions
Requirements
- Strong knowledge of medical terminology and patient care practices
- Experience in an acute care setting or pharmacy technician background is preferred
- Excellent communication skills with a focus on patient service
- Ability to multitask in a fast-paced environment
- Familiarity with medication administration processes
Join our team and contribute to providing top-notch customer service in the healthcare industry!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- Day shift
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Hayesville, NC 28904 (Required)
Ability to Relocate:
- Hayesville, NC 28904: Relocate before starting work (Required)
Work Location: In person