What are the responsibilities and job description for the Assistant Director of Child Support Services position at Kings County?
Kings County Child Support Service is seeking an ideal candidate who possess exceptional organizational abilities, strong communication, leadership, and budget experience. For more information on the Kings County Assistant Director, Child Support Services and Kings County, click here.
Receives general direction from the Director of Child Support Services. Exercises supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision.
CLASS CHARACTERISTICS
This is an assistant department director classification that oversees, directs, and manages the day-to-day operations of the Child Support Department, including short- and long-term planning as well as development and administration of departmental policies, procedures, and services. This class provides assistance to the Director of Child Support Services in a variety of administrative, coordinative, analytical, and liaison capacities. Successful performance of the work requires knowledge of public policy, County functions and activities, including the role of the Board of Supervisors, and the ability to develop, oversee, and implement interdisciplinary projects and programs. Responsibilities include coordinating the activities of the department with those of other departments and outside agencies and managing and overseeing the complex and varied functions of the department. The incumbent is accountable for working with the Director of Child Support Services to accomplish departmental planning and operational goals and objectives, and to further the County’s goals and objectives within general policy guidelines.
This is an assistant department director classification that oversees, directs, and manages the day-to-day operations of the Child Support Department, including short- and long-term planning as well as development and administration of departmental policies, procedures, and services. This class provides assistance to the Director of Child Support Services in a variety of administrative, coordinative, analytical, and liaison capacities. Successful performance of the work requires knowledge of public policy, County functions and activities, including the role of the Board of Supervisors, and the ability to develop, oversee, and implement interdisciplinary projects and programs. Responsibilities include coordinating the activities of the department with those of other departments and outside agencies and managing and overseeing the complex and varied functions of the department. The incumbent is accountable for working with the Director of Child Support Services to accomplish departmental planning and operational goals and objectives, and to further the County’s goals and objectives within general policy guidelines.
For detailed job specifications including salary information, please click the link below:
Assistant Director of Child Support Services
BENEFITS
This position includes a management benefit package including CalPERS retirement (click the benefits tab to determine plan/tier placement); County paid PPO insurance premium for medical, dental, vision and chiropractic insurance coverage for the employee and their eligible dependents; onsite health center for employees and eligible dependents on County health insurance; $40,000 term life/accident insurance; an additional 64 hours (48 hours can be cashed out) of management leave each fiscal year; paid vacation and sick leave. For more information regarding management benefits, please see Section V of the County's Salary Resolution.
EMPLOYMENT AT WILL
The Assistant Child Support Director classification is an “at will” position, which is not included in the County’s classified service and is exempt from merit system status. As such, the incumbent is appointed by and serves at the pleasure of the Director of Child Support Services. As an at-will employee, the incumbent may be terminated with or without cause or notice at any time by the Director of Child Support Services as the appointing authority.
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
- Assumes management responsibility for major Child Support Services Department programs, services, and activities including the establishment, processing, and enforcement of child support obligation, legal and financial processes, and program compliance.
- Manages and participates in the development and implementation of goals, objectives, policies, procedures, and work standards for the Department; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.
- Assists in managing and participating in the development and administration of the department’s budget; assists with the forecast of additional funds needed for staffing, equipment, and supplies; assists with monitoring and approving expenditures; assists with managing and implementing budgetary adjustments as necessary; ensures compliance with federal and state budget requirements.
- Selects, trains, motivates, and directs Department personnel; evaluates and reviews work for acceptability and conformance with department standards, including program and project priorities and performance evaluations; works with employees to correct deficiencies; implements discipline and termination procedures; responds to staff questions and concerns.
- Determines equipment acquisition, training programs and procedural changes to ensure retention of qualified staff and the provision of services to the community in an effective, efficient, and economical manner.
- Oversees the development of consultant requests for proposals for professional services and the advertising and bid processes; evaluates proposals and recommends project award; coordinates with legal counsel to determine County needs and requirements for contractual services; negotiates contracts and agreements and administers same after award.
- Assists with the oversight and monitoring of departmental performance metrics against state and federal performance measures; develops and implements strategies and processes to improve performance measures.
- Manages and oversees the daily functions, operations, and activities of the department’s facilities maintenance, information technology, financial, personnel, and payroll functions; collaborates with internal county departments and external vendors and contractors to complete routine work and special projects; ensures activities comply with all legal, regulatory, and county laws, mandates, policies, and procedures.
- Ensures departmental activities comply with all federal, state, and local laws, rules, and regulations surrounding the child support program; analyzes and interprets existing and proposed federal and state legislation, regulations, policies, procedures, and other directives to determine impact on department programs and operations; monitors and implements legal, regulatory, technology and societal changes and court decisions that may affect the work of the department.
- Represents the department to other County departments, elected officials, and outside agencies; explains and interprets departmental programs, policies, and activities; negotiates and resolves significant and controversial issues.
- Conducts a variety of departmental organizational and operational studies and investigations; recommends modifications to programs, policies, and procedures as appropriate.
- Participates in and makes presentations to the Board of Supervisors and a wide variety of committees, boards, and commissions.; attends and participates in professional group meetings; stays abreast of new trends and innovations related to the child support program.
- Attends meetings, conferences, workshops, and training sessions; reviews publications and related material to remain current on programs, regulations, policies, procedures, and new developments related to the child support program.
- Directs the maintenance of working and official departmental files; prepares, reviews, and presents staff reports, various management and information updates, and reports on special projects as assigned by the County administrative Officer and/or Board of Supervisors.
- Responds to public inquiries and complaints and assists with resolutions and alternative recommendations; serves as a spokesperson for the Department at a variety of community events, meetings, and other public relations activities.
- Ensures staff observe and comply with all County and mandated safety rules, regulations, and protocols.
- Performs related duties as assigned.
Please note: Work experience for the last 15 years must be included in the work history portion of your application. It is also important that your application show all the relevant education and experience that you possess, even if it extends beyond the required past 15 years. A resume may be attached, but is not a substitute for completing the application and supplemental questions. Failure to submit a completed application may eliminate you from the recruitment.
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
EDUCATION AND EXPERIENCE:
Education:
- Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration or a closely related field.
Experience:
- Four (4) years increasingly responsible experience managing the operations and services of a comprehensive child support services program, including two (2) years in a management capacity. (Substitution: Additional education may substitute for up to two (2) years of the required experience.)
LICENSES AND CERTIFICATIONS:
Licenses:
- Possession of a valid California driver’s license issued by the Department of Motor Vehicles at the time of appointment.
SPECIAL REQUIREMENTS
Qualify for security clearance through a background investigation and fingerprint check, which includes a credit check. Ability to work irregular hours as necessary and travel within and outside the County.
All application materials will be evaluated and screened. Depending upon the number of applicants who qualify, the selection process may include a screening committee (pass/fail) and/or an oral examination (100%), which may include a written practical component.Tentative Recruitment Process
Final Date to Apply: Wednesday, February 21, 2024 (5:00 p.m.)
Human Resources Interview: Week of March 11, 2024 (tentative)
Salary : $102,315 - $124,842