What are the responsibilities and job description for the Lead Host/Hostess position at Kitchen Kettle Foods?
Lead Host/Hostess
The Kling House Restaurant – Kitchen Kettle Village
Intercourse, Pa | $14 per hour Tip Share | Part-time
Join our team and be part of something truly special! If you are passionate about making a difference and being part of a team that embraces our values, please apply. We want you on our team!
Vision: Spreading Happiness
Mission: Creating Exceptional Experiences and Lasting Memories
Values: Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart,
& We Before Me
Perks & Benefits
- Non-traditional daytime retail and food service hours - Closed evenings and Sundays
- Family-owned and operated since 1954
- Scheduling flexibility for work/life balance
- 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
- Employee fun days
- Learning and development opportunities
What You’ll Do
- Greet and seat guests.
- Use hosting and POS systems.
- Take and process carry-out orders.
- Handle cash, cards, coupons, and voids.
- Keep lobby and FOH clean, stocked, and guest-ready.
- Maintain guest database and send daily reports.
- Check on tables, ensure satisfaction, and recover service when needed.
- Support servers, bussers, and expo during busy times.
- Open and close restaurant areas as key holder, including walk-throughs and locking.
- Follow safety, sanitation, dress, and schedule requirements.
- Help guests with directions, village info, and menu descriptions.
- Assist in leader responsibilities when Captain is not available.
- Perform other duties as assigned by manager.
What You Bring
- Very strong guest engagement and sales skills
- Embody our vision, mission, and values
- High level of confidentiality and ethical conduct
- Communication excellence
- Problem-solving skills
- Teamwork orientation
- Initiative
- Attention to detail
- Stress management / composure
- Coachability
- Ability to adapt to a changing environment
Rotating Saturdays and closing responsibilites | Friday evenings 4pm-9pm in December
15-30 hours per week