What are the responsibilities and job description for the Contact Center / Inside Sales Representative position at Kitchen Magic?
Job Description
Job Description
Salary : 15.00 - 17.00 / hr
Looking for a fast-paced environment where your communication, people, and problem solving skills can shine? Be the everyday hero helping customers and teammates.
Lets talk about you- as a Kitchen Magic Contact Center / Inside Sales Representative!
What does the position entail?
Were looking for a creative, team-oriented, and passionate individual to join our growing Contact Center team. As a Contact Center Agent / Inside Sales Representative, you will help grow and maintain Kitchen Magics appointment setting goalsincluding but not limited to setting and confirming appointments while exhibiting a high level of customer service.
Are you up for the challenge? If so, heres what you need to have for the job :
- Provide a high level of customer service by representing the company in a professional manner at all times.
- Follow up with potential customers who have shown an interest in kitchen remodeling to arrange for a free in-home design consultation.
- Scheduling customer appointments.
- Understand and support company best practices and procedures to provide proper and effective service to all customers.
- Provide a high level of detail in customer follow up and paperwork.
- Excellent customer service skills.
- Excellent verbal communication skills.
- High sense of urgency and self-motivation a must.
- Ability to improvise and provide solutions based on customer interaction.
- Have a growth mindset with a strong desire to succeed.
YOUR CREDENTIALS :
So, who is Kitchen Magic?
Kitchen Magic is a family owned kitchen and bath remodeling company headquartered in Nazareth, Pa.
Our positive company culture and powerful core values keeps our commitment to customers and employees first.
An open book management company, Kitchen Magic teaches team members what it means to run a successful business, gives them ownership of costs, includes them in decisions, and shares the gains when we win together.
We are also an American Manufacturer and make many of our own products right in Nazareth.
Notable accomplishments :
Benefits :
Kitchen Magic provides a competitive salary, benefits, profit sharing and 401k.
Kitchen Magic is an equal opportunity employer.
KMSALES