Medical Records Clerk

Description

Are you passionate about making a difference in healthcare? Do you thrive in a supportive environment where every contribution counts? If so, Klickitat Valley Health invites you to become part of our dedicated team as a Medical Records Clerk.

GENERAL SUMMARY:

The Medical Records Clerk performs clerical support functions of the Health Information Management (HIM) department necessary to develop, organize, file, maintain, and retrieve patient medical records; assign and record new record numbers; verify existing record numbers, delivering records, etc. The Medical Records Clerk works collaboratively with all departments in the use of patient records, which are Protected Health Information (PHI) and may only be viewed or released on a need-to-know basis.

If you're ready to embark on a rewarding career journey where your contributions truly matter, we encourage you to apply for the Medical Records Clerk position at KVH. Help us continue our tradition of excellence in rural healthcare and make a meaningful difference in the lives of those we serve.

Klickitat Valley Health is a rural, critical-access hospital located in scenic Goldendale, Washington only two hours from Portland along the breathtaking Columbia River Gorge. KVH offers emergency and acute inpatient care and a full scope of ancillary services including General Surgery, Diagnostic Imaging, Laboratory, Respiratory Therapy, PT / OT, Behavioral Health, Dental, Pain Management and Hospice. The hospital also owns a busy, well-established primary clinic that is located on hospital campus. Inpatient care is managed by 24/7 Hospitalist staff. KVH employs over 300 staff.

Qualifications

Minimum Education, Training & Experience (includes licenses or certifications):

Education:

• High school Diploma or equivalent

• Basic office skills training with a computer, copier, fax, and filing system preferred.

Experience:

• At least one (1) year of healthcare experience in a hospital or clinic environment preferred. 

Skills/Knowledge/Abilities:

• Requires critical thinking skills, good judgment, and the ability to work with regular supervision.

• Ability to maintain strict confidentiality of PHI at all times and use discretion in determining who should have access to patient information.

• Keen attention to detail and a high degree of accuracy imperative for handling medical records.

• Deliver excellent customer service to internal and external customers.

• Ability to consistently meet quality and accuracy standards; maintain focus and productivity requirements.

• Prioritization, time management, and organizational skills, with the ability to multi-task and be flexible as to the needs of the department.

• Good communication skills, both oral and written.

• Knowledge of basic medical terminology is desirable.

• Ability to read, write, speak, and understand English.

• Experience with using everyday tools (e.g., email, data retrieval, voicemail, and internet/intranet). 

• Basic typing skills.

ESSENTIAL FUNCTION / RESPONSIBILITIES:

• Gathers patient information by collecting demographic information from a variety of sources; interacts with hospital registration, physicians/providers (clinic or hospital) for information verification; retrieves information as needed.

• Resolves medical record discrepancies by collecting and analyzing information; communicates with supervisor regarding any deficiencies.

• Retrieves medical records from Surgery and the ER department, as well as charts, scans, and analyses per chart procedures.

• Compiles medical records by reviewing information; notifies physician/providers of record deficiencies; tracks outstanding records; notifies supervisor of any concerns related to the patient record or of need for physician/provider involvement/chart completion.

• Maintains medical record information system by following hospital policy and procedure established by the HIM department; files, purges, or stores records as needed.

• Provides medical record information by answering questions and responding to requests for PHI information from patients, hospital staff, physicians/providers, law firms, insurance companies, governmental agencies, etc.  

• Maintains patient confidence and protects hospital reputation by complying with all regulatory requirements and following PHI release-of-information protocols.

• Maintains work area in a safe, clean, and organized manner.

• Performs other related duties as assigned.

Salary : $18 - $22