What are the responsibilities and job description for the Salon Assistant/Receptionist position at KM Salon?
KMSalon is looking for a new team member to join our high energy, salon. We are so excited to be growing at such a fast pace and are looking for positive outgoing, energetic, custome service oriented people to fill our receptionist and shampoo technician positions to help facilitate the customers experience in our salon
Responsibilities
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Book and confirm appointments via phone and email
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Manage our call center
- Maintain a tidy reception area
- Order business cards, brochures and stationery as needed
- Shampoo clients hair
- Sweep
- Wash and fold salon laundry
- Keep area tidy and hair and clutter free
- Organize storage cabinets
*
Skills
- Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- High School diploma
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Rotating weekends
- Weekends as needed
Experience:
- Hair salon: 1 year (Preferred)
Work Location: In person
Salary : $15 - $20