ROLE
We are seeking an experienced Information Receptionist to support the Department of Justice (DOJ) U.S. Attorney's Office (USAO), Northern District of Georgia (NDGA). Your scope of work involves providing comprehensive clerical and administrative support while maintaining efficient front desk operations and seamless office communication.
This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.
Apply today!
RESPONSIBILITIES
I. Reception Operations
- Receive telephone calls and visitors to the office
- Control access to the office and ensure that only properly cleared visitors are authorized entry
- Notify staff members of visitors or incoming telephone calls
- Take messages from and give messages to visitors and callers when staff members are unavailable
- Respond to inquiries and provide general information regarding office programs
- Advise callers or visitors to contact appropriate agencies and provide contact information when available
- Coordinate all reception tasks with student clerks if available
- Maintain multiple calendars for the government vehicle, conference rooms, and reception coverage
- Update listings and directories as needed
II. Mail Handling
Receive, review, and distribute incoming mail (e.g., FedEx, DHL, UPS, and private couriers)Maintain miscellaneous numerical and alphabetical files to check correspondence for unfamiliar material receivedAnnotate mail as required (e.g., attorney assigned, case number, etc.)Ensure that mail received from other agencies is screened and distributed appropriatelyNotify staff immediately upon receiving faxed materials and place them in the appropriate internal mailboxReceive and verify all supply deliveries and library booksSend timely notifications of deliveries to appropriate administrative personnelScan and upload procurement and inventory documentation to the appropriate system and data categoriesIII. Case Tracking
Perform case management duties through the automated case tracking system (e.g., open, update, and close cases)Search databases for required information as necessaryIV. Financial Oversight
Prepare FLU checks received by mail daily and forward them to the appropriate divisionSafeguard checks not forwarded on the day of receipt due to lateness of arrivalReconcile fuel receipts with GSA Fleet Management to mitigate fraud, waste, and abuseUpdate and verify GOV fuel and travel logsMaintain logs for "Home-to-Work" requests, repairs, and service work on GOVsV. Document Creation
Use Microsoft Office software programs (e.g., Word, PowerPoint, Excel, and Outlook)Produce a variety of written documents using advanced word-processing software functionsCreate, copy, edit, insert, delete, and move text within a single document or between electronic word-processing filesStore, retrieve, and print documents requiring complex formats (e.g., graphics or tables within text)Ensure that documents are in the proper format and verify spelling, punctuation, capitalization, and grammarConsult with document authors to resolve questionable materialVI. Telecommunications
Maintain an up-to-date telephone listing and card file of addresses of departments and agenciesObtain address information from letters and faxes that arrive in the officeMaintain telephone recording equipment and prepare recorded greetingsActivate off-duty telephone answering machines as requiredPlayback and transcribe messages regularlyKNOWLEDGE & SKILLS
Ability to manage directories, personnel lists, and guides to provide office information and refer inquiries appropriatelySkill in meeting and dealing with people in a courteous and tactful mannerSkill in operating a telephone switchboard systemSkill in operating a computer terminal, personal computer or electronic typewriter to produce a wide range of documentsSkill in entering data correctly into agency-specific computer programs (e.g., USAO)Proficiency in Microsoft Office programs (e.g., Word, PowerPoint, Excel, Outlook, etc.)Excellent written and oral communication skillsBACKGROUND
Two (2) years of experience in a professional office environment requiredProficient typing skills (e.g., typing at a speed of 50 WPM or more with high accuracy) requiredA valid driver's license requiredCustomer service experience preferredDetail-oriented and organizedEDUCATION
High school diploma or equivalent requiredBachelor's degree preferredLOCATION
Atlanta, Georgia 30303TELEWORK
N / ACLEARANCE
U.S. citizenship required as it supports the U.S. federal governmentCLIENT
Department of Justice (DOJ)TRAVEL
Travel may be requiredWORK HOURS
40 hours per week8 hours a dayEMPLOYMENT CLASSIFICATION
Employment Classification Eligibility - NonexemptRELOCATION
Not eligible for relocation benefitsKMRG, LLC is an Equal Opportunity / Affirmative Action (EEO / AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and / or local law.
Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
