What are the responsibilities and job description for the Front Desk Registration - Urgent Care, PRN position at Knox Community Hospital?
JOB SPECIFICS
Career Department
Urgent Care Center
Status
PRN
Shift
Variable
Average Weekly Hours
8-24, Variable
Contact
Employment Specialists
Phone
740.393.9612
Email
careers@knoxcommhosp.org
Posting Date
Thu, 05/08/2025 - 12:00pm
JOB SUMMARY
This position is responsible for greeting patients, creating and updating patient and insurance information in the computer system, verifying and analyzing health insurance benefits, explaining payment policies and billing/collections processes, generating encounter forms, accepting, posting, and balancing cash drawer, scheduling follow-up appointments, and chart maintenance.
Requirements Include
EDUCATION AND WORK EXPERIENCE
- High School diploma or equivalent.
- Medical billing experience and familiarity with basic medical terminology preferred.
- Previous registration experience preferred
- Ability to work independently and with the public in a high-pressure environment
- Ability to escort or transport patient by wheelchair when appropriate.
- Ability to work all shifts including day, night, and weekend hours as needed and holidays/2-3 per year.
- Basic computer skills. Type 25 words per minute with 96% accuracy.
- Accurately process money transactions. Detail oriented with excellent interpersonal communication skills.
KNOWLEDGE AND SKILLS
Outstanding customer service and telephone communication skills required. Must be able to adjust to rapid change. PC literate with skills in windows, email, and internet navigation. Excellent typing skills required. Must be able to prioritize, problem solve, and multi-task. Must be an independent worker while supporting a team environment. Must be able to perform professionally during high stress and high patient volume times. Schedule flexibility to assist in 365 day year coverage is essential. If applicable, DATIA Certified urine drug screen collector; Intoximeters Certified Breath Alcohol Technician; and Psychemedics and/or Omega Laboratory Certified Hair Collector preferred. Demonstrates knowledge of disaster/emergency procedures and responds appropriately.
Front Desk
J&P Hospitality Management, LLC -
Dublin, OH
