What are the responsibilities and job description for the Director of Operations position at Koda Carpet Cleaning?
About KODA:
KODA Carpet Cleaning is a locally-owned, high-reputation cleaning company dedicated to quality, reliability, and exceptional service. We’re growing fast — and we’re ready to bring on a true leader who can take our company to the next level.
The Role:
We’re looking for a CEO / General Manager to lead all aspects of our carpet cleaning operations. You’ll manage a team, oversee strategy and operations, and drive business growth. This role is ideal for someone who thrives on leadership, accountability, and making real impact in a hands-on environment.
Responsibilities:
- Oversee day-to-day operations of KODA Carpet Cleaning
- Lead, hire, and coach field technicians and office staff
- Drive company performance, scheduling, and customer service standards
- Manage budgets, KPIs, and profitability metrics
- Implement systems for efficiency, growth, and team accountability
- Lead marketing initiatives and local community engagement
- Work with ownership on long-term strategic goals
- Maintain a strong company culture focused on professionalism and results
You Might Be a Fit If You:
- Have 3 years experience in business management, operations, or team leadership
- Are systems- and growth-minded — you love building things better
- Have excellent people management and communication skills
- Understand service-based businesses or home services (a plus)
- Are proactive, organized, and decisive
- Are looking for a long-term leadership role with real autonomy
What We Offer:
- Competitive salary
- High level of autonomy in decision-making
- Supportive, entrepreneurial ownership
- A growing brand with a strong reputation in the market
Apply Now
If you’re ready to run a business like it’s your own — and build something meaningful — apply today. We’d love to hear how you’d lead KODA into the next phase of growth.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Paid time off
Ability to Commute:
- Holland, MI 49423 (Required)
Ability to Relocate:
- Holland, MI 49423: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $60,000 - $70,000