Kripalu Shop Coordinator

Kripalu Shop Coordinator

POSITION SUMMARY   

The Kripalu Shop Coordinator is responsible for supporting the Shop Manager in various administrative tasks, while also supporting the sales floor during busy and/or short-staffed periods. They perform administrative tasks such as answering emails and phones, creating the department schedule, and other clerical duties. This role requires flexibility and the willingness to pivot when needed.  

The ideal candidate will have strong organizational skills, the ability to multitask, and a passion for customer service in a wellness-focused retail environment.   

Schedule: 

• Open Availability 

• Weekends  

ACCOUNTABILITIES / RESPONSIBILITIES   

• Monitor Kripalu Shop Email inbox for HubSpot Forms; answer emails and inquiries in a timely manner 

• Assists the Shop Manager with daily administrative tasks, including scheduling, inventory tracking, vendor communicating and financial reporting  

• Supports in preparing sales and inventory reports, reviewing data for accuracy and identifying trends 

• Assist in organizing and scheduling meetings; participate as needed and take meeting notes 

• Create and post weekly staff schedule and work closely with the Shop Manager to ensure all staff availability and time off requests are addressed. Coordinate staffing in response to call outs. 

• Coordinates book signings and trunk shows. 

• Ensure signage throughout the shop and cafe is updated. 

• Multitasks by supporting the associate team on the sales floor; provides coverage for the registers and floors as needed 

• Ensure the sales floor is clean, well-organized, and fully stocked with products  

• Assists in training staff with the registers and products  

• Has an active working knowledge of the department operations and products the Shop carries  

•  Work closely with the shop team to create a supportive and positive work environment 

• Other duties may be assigned. 

CORE COMPETENCIES 

• Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment. 

• Possesses strong core ethics, integrity, and values consistent with Kripalu’s organizational principles. 

• Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture. 

• Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas. 

• Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed. 

• Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu. 

• Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise. 

• Embraces experiences as learning opportunities. 

• Accepts responsibility for personal and professional learning and growth. 

• Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity. 

ESSENTIAL SKILLS AND EXPERIENCE   

• Minimum of 1 year of experience in retail. 

• Minimum of 1 year of relative administrative experience.  

• High School Diploma or equivalent.  

• Ability to multi-task.  

• Ability to pivot to different tasks, as needed. 

• Basic proficiency in Microsoft Office business tools, including Outlook, Word, and Excel.   

• Team driven and willing to prioritize the best interests of the Shop. 

• Neatness, punctuality, and excellent communication skills are essential. 

• Availability to work nights and weekends. 

PHYSICAL REQUIREMENTS  

• Ability to stand and walk for extended periods of time, up to 6 hours. 

• Ability to lift up to 25 lbs. on a frequent basis. 

• Ability to bend, stoop, reach, crouch, walk, kneel, push, pull and twist repeatedly. 

 BENEFITS (Start Day One of Employment)    

• Health Insurance 

• Dental Insurance 

• Vacation, Sick, & Personal Time, Paid Holidays 

• Vision 

• 403b Retirement Plan 

• Flexible Spending and Dependent Care Accounts 

• Company Paid Short- and Long-Term Disability 

• Company Paid $50,000 Life Insurance Policy 

• Free Meals in the Kripalu Dining Hall while working  

• Discounted Purchases in the Kripalu Shop and for Healing Arts Services 

• Yoga Classes, and the opportunity to participate in Kripalu Programs 

Salary : $18 - $19