What are the responsibilities and job description for the Freight Dispatcher position at KSA Express Inc?
Job Summary:
We are seeking a highly organized and detail-oriented Freight Dispatcher to join our logistics team. In this role, you will be responsible for coordinating the movement of freight, managing communication between drivers and clients, and ensuring timely and efficient delivery of goods. The ideal candidate is proactive, solution-focused, and thrives in a fast-paced environment.
Key Responsibilities:
- Schedule and dispatch freight loads to drivers based on customer requirements, availability, and geographical considerations
- Track shipments and communicate any delays, changes, or issues to customers and drivers
- Maintain daily communication with carriers, drivers, brokers, and clients
- Monitor driver logs, routes, and ensure DOT compliance
- Build and maintain strong relationships with carriers and customers
- Negotiate freight rates and lanes when needed
- Resolve issues related to delivery, routes, or equipment
- Keep accurate records of shipments, communications, and contracts
- Use TMS (Transportation Management System) or dispatch software to manage logistics
Requirements:
- High school diploma or equivalent (Associate’s or Bachelor’s degree in logistics or related field preferred)
- Prior experience as a dispatcher in the freight or trucking industry (1–2 years preferred)
- Strong communication and organizational skills
- Proficiency with dispatch software and Microsoft Office Suite
- Ability to work under pressure and handle multiple tasks simultaneously
- Knowledge of DOT regulations and transportation laws a plus
- Bilingual (English/Spanish/Chinese) is a plus
Job Type: Full-time
Pay: $8,000.00 - $10,000.00 per month
Schedule:
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $8,000 - $10,000