What are the responsibilities and job description for the Director, Key Account Development - Healthcare - Global Account Program | North America | position at Kuehne Nagel?
It's more than a job
With a sales career at Kuehne Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. At Kuehne Nagel, our work is about more than we imagine.
Due to continued growth within our Global Healthcare organisation, Kuehne Nagel are expanding our Global Key Account Team to manage some of our most strategic Healthcare customers. Reporting to our vertical lead in North America, this role will form a key part of our global account program and is a senior strategic key account management role. The role is based in the US but will be focussed on both managing and leading Global customers within our portfolio. If you excel in building strong relationships, managing senior stakeholders and growing business, this role is perfect for you!
How you create impact
Our Director, Key Account Development members are strategic consultants with the ultimate responsibility to understand our customers' requirements in proposing solutions that add value and build long lasting partnerships.
As a Director of Key Account Development in our Healthcare Global Account Program, you will oversee the end-to-end commercial customer journey for a dedicated portfolio of key accounts. Acting as the leading Kuehne Nagel representative, you’ll manage relationships, develop business strategies, and ensure alignment with our logistics services across all business units. Your role will focus on translating customer needs into actionable plans and driving business growth through strategic sales and account management.
What we would like you to bring
At Kuehne Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $140,000 and $160,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
With a sales career at Kuehne Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. At Kuehne Nagel, our work is about more than we imagine.
Due to continued growth within our Global Healthcare organisation, Kuehne Nagel are expanding our Global Key Account Team to manage some of our most strategic Healthcare customers. Reporting to our vertical lead in North America, this role will form a key part of our global account program and is a senior strategic key account management role. The role is based in the US but will be focussed on both managing and leading Global customers within our portfolio. If you excel in building strong relationships, managing senior stakeholders and growing business, this role is perfect for you!
How you create impact
Our Director, Key Account Development members are strategic consultants with the ultimate responsibility to understand our customers' requirements in proposing solutions that add value and build long lasting partnerships.
As a Director of Key Account Development in our Healthcare Global Account Program, you will oversee the end-to-end commercial customer journey for a dedicated portfolio of key accounts. Acting as the leading Kuehne Nagel representative, you’ll manage relationships, develop business strategies, and ensure alignment with our logistics services across all business units. Your role will focus on translating customer needs into actionable plans and driving business growth through strategic sales and account management.
- Manage and develop key customer relationships across the globe, aligning our logistics services with their needs.
- Identify new opportunities: increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio.
- Drive business development and sales initiatives, focusing on up-selling and cross-selling.
- Negotiate rates and service contracts, ensuring all commercial requirements are met.
- Monitor performance metrics and take action to ensure targets are achieved.
- Develop and maintain detailed account plans, ensuring alignment with customer needs.
- Transition new business to operations smoothly, ensuring commitments are met.
- Conduct regular review sessions with customers, emphasising continuous improvement and innovation.
- Lead and work as part of a Global Customer Management team to drive global share of wallet growth for your specific customers.
What we would like you to bring
- Proven experience in senior key account management and business development within the logistics sector (5 years of freight forwarding sales experience) with a strong sales track record.
- Deep understanding of the healthcare industry and supply chain management.
- Strong stakeholder management and communication skills, with the ability to manage relationships across various organisational levels.
- Competitive mindset with excellent negotiation skills and a drive to achieve business goals.
- Proficiency in CRM systems and familiarity with sales management processes.
- Ability to work independently and collaboratively with cross-functional teams.
At Kuehne Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $140,000 and $160,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
Salary : $140,000 - $160,000
