What are the responsibilities and job description for the Dental Office Front Desk position at La Jolla Dental Group?
We create beautiful smiles. We build lasting relationships. We make a difference. We are not saving lives, but we are certainly changing lives. If you are ready to be part of a game changing, come join us.
Dental Receptionist:
Our busy dental practices are searching for a dedicated Dental Receptionist. The ideal candidate for this position has experience working with patients of all ages.
Main Job Tasks and Responsibilities:
- Enthusiastically greet & check-in patients by office protocol.
- Assist patients to complete all necessary forms and documentation.
- Verify and update patient information.
- Inform patients of dental office procedures and policy.
- Verify patient's insurance eligibility prior to appointment.
- Move patients through appointments as scheduled.
- Enter all relevant patient information into data system.
- Answer and manage incoming calls.
- Respond and comply to requests for information.
- Schedule patient appointments.
- Check daily appointment schedule.
- Fill in cancellations and no-shows.
- Maintain a professional reception area.
- Safeguard patient privacy and confidentiality.
Education and Experience
- general education degree or high school diploma
- knowledge of dental terminology, procedures and diagnosis
- knowledge of computer and relevant software applications
- knowledge of general administrative and clerical procedures
- working knowledge of dental insurance
Key Competencies
- communication skills
- information collection and management
- planning and organizing
- accuracy
- customer service skills
- team work
- initiative
- adaptability
- confidentiality
Job Types: Full-time, Part-time
Pay: $14.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location