What are the responsibilities and job description for the JR SERVICE ADVISOR position at LA MESA RV INC?
Job Details
Description
La Mesa RV A family owned and operated company, La Mesa RV was founded in 1972. Our original location was in La Mesa, California. We have recently relocated to Phoenix, AZ. Our business philosophy is: Customers and Employees are the most important people in the world. Putting this belief into practice has enabled James K, our founder to guide LMRV on a path of growth and prosperity. LMRV has grown over the years to become one of the largest multi-location RV dealerships in the world and is recognized as a leader in the industry.
Apply to LMRV!! We offer a lot of room to grow internally!
LMRV is currently hiring for a Jr. Service Advisor for our growing team. The ideal candidate has excellent customer service abilities and is highly organized.
SUMMARY: Assistant to team of sales representative. Answers incoming calls, set appointments with customers and processes paperwork.
Qualifications
ESSENTIAL DUTIES AND RESPONSIBILITIES: ·
- Field phones calls / emails from customers inquiring about service or appointments.
- Schedules customer with date and time slot for appointment.
- Communicates with other departments and team members to coordinate repairs; timeline updates and ordering parts
- Follows up with technician and customer and communicates all follow up repairs.
- Organizes appointment schedule to optimize technician routes.
- Heavy data entry and other administrative tasks.
REQUIREMENTS:
- Pre-employment screenings including background and drug test
- 1 year of customer service experience
- 2 years of Administrative experience
- RV knowledge is preferred, not required
- Intermediate computer literacy
If you are looking for a role within a GROWING industry and a company that offers a family focused, FUN corporate culture, competitive pay, healthcare coverage, 401K, PTO and so much more then APPLY TODAY to learn more!!
Come join our FAMILY - where our core values are: Fun, Attitude, Make their day, Integrity, Listen and qualitY
Please take a look at our website: https://www.lamesarv.com/
La Mesa RV and affiliated companies are an Equal Opportunity Employer that strives to provide an inclusive work environment through the diverse talents of our team. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.