What are the responsibilities and job description for the Hotel Front Desk Night Auditor position at La Quinta Inn & Suites Fairbanks?
Our property is seeking a night auditor to join our growing group of hospitality professionals. Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Compensation:16.00 - 17.00 hourly
Responsibilities:- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Provide exceptional service to all hotel guests during their stay
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Some college is preferred but a high school diploma or equivalent is required
- Overnight shift; requires flexible hours
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Great communications. and excellent customer service skills are required
Stay with us at our La Quinta Inn & Suites by Wyndham Fairbanks Airport hotel, ideally located just minutes from Fairbanks International Airport (FAI). If you're flying in or out of the area, we offer a free airport shuttle for your convenience.