What are the responsibilities and job description for the Front Desk Receptionist position at La Quinta Inn & Suites?
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. If you are a detail-oriented individual who enjoys interacting with guests and ensuring their stay is exceptional, we want to hear from you.
## Responsibilities
- Greet guests upon arrival and provide them with information about services and amenities
- Assist guests with check-in and check-out processes efficiently
- Handle guest inquiries and resolve any issues promptly and professionally
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Coordinate with other hotel departments to ensure guest satisfaction
## Experience
- Previous experience in hotel management or hospitality is preferred
- Strong customer service skills with a friendly and welcoming demeanor
- Proficiency in front desk operations and hotel software systems
- Ability to communicate effectively with guests and team members
- Bilingual or multilingual abilities are a plus
- Familiarity with night audit procedures is advantageous
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Types: Full-time, Part-time
Pay: $15.75 - $16.50 per hour
Expected hours: 16 – 40 per week
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Niagara Falls, NY 14304 (Required)
Work Location: In person
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
Ability to Commute:
- Niagara Falls, NY 14304 (Required)
Ability to Relocate:
- Niagara Falls, NY 14304: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17