Front Desk Receptionist

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. If you are a detail-oriented individual who enjoys interacting with guests and ensuring their stay is exceptional, we want to hear from you.

## Responsibilities
- Greet guests upon arrival and provide them with information about services and amenities
- Assist guests with check-in and check-out processes efficiently
- Handle guest inquiries and resolve any issues promptly and professionally
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Coordinate with other hotel departments to ensure guest satisfaction

## Experience
- Previous experience in hotel management or hospitality is preferred
- Strong customer service skills with a friendly and welcoming demeanor
- Proficiency in front desk operations and hotel software systems
- Ability to communicate effectively with guests and team members
- Bilingual or multilingual abilities are a plus
- Familiarity with night audit procedures is advantageous

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.

Job Types: Full-time, Part-time

Pay: $15.75 - $16.50 per hour

Expected hours: 16 – 40 per week

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Niagara Falls, NY 14304 (Required)

Work Location: In person

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift

Ability to Commute:

• Niagara Falls, NY 14304 (Required)

Ability to Relocate:

• Niagara Falls, NY 14304: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $17