What are the responsibilities and job description for the IT Technical Specialist position at Labcorp?
The Technical Analyst is responsible for the proper coordination of vendor, client and LabCorp to ensure successful implementation of reference lab interfaces between client and LabCorp.
Duties & Responsibilities:
- Executes and documents Interface Test Plans. Carries out vendor to vendor testing with client/vendor(s) or third party vendor(s).
- Consults with the client and /or vendor as needed to test, implement the reference lab interface.
- Maintains knowledge of status of all interfaces under installation, providing such information as requested.
- Reviews problems encountered during interface testing phases to determine if original specifications must be revised to accommodate requests by the client
- Assists the client and provides technical support during integrated testing of foreign system interfaces and/or reference lab interfaces
- Consults with programmers and product teams as needed to complete implementation and delivery of interfaces and accurately documents quality testing and support to the client
- Complies with all approved procedures, directives and guidelines
- Performs other duties as assigned
- Successful interaction/communication with LabCorp external and internal clients
- Client system maintenance as necessary
- Troubleshooting issues related to LabCorp and clients LIS
- Builds/Validates client test tables, files and or setups
Requirements:
- Four year degree in a Healthcare or Computer Science related field. Bachelor of Science Degree or Associate's Degree in Medical Technology is extremely desirable.
- Health care experience resulting in a broad understanding of the clinical laboratory environment and operations
- Previous Labcorp experience within IT operations is required.
- Designed, installed, validated, and maintained interfaces for a clinical laboratory or related setting
- Experience with understanding HL7 interface requirements/specifications
- Previous experience in the usage, file building, and troubleshooting of a laboratory information system is required
- Previous experience in a service related field clinical laboratory, or related computer position desired.
- Knowledge and use of the Remedy/Heat Ticketing tools.
- Strong understanding of HL7 standards and interface engines
- Ability to keep documentation up to date
- Microsoft Office Application expertise
- Proven excellent customer service skills
- Excellent verbal and written communication skills
Application Window closes 2/7/2025
All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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