What are the responsibilities and job description for the Business Office Representative position at Labouré College of Healthcare?

General Summary

Assists the Business Office with student billing, executing credit and collection policies, regulatory reporting and activities, maintaining efficient and effective recordkeeping, and keeping organized files of the student account information. Works closely with students, admissions, registrar, financial aid, and other campus offices to implement procedures related to student receivables. This role also involves completing all purchase orders and processing invoices accurately and promptly.

Essential Functions

Performs student account-related duties, including billing, accounts receivable management, dunning and collection, student debt correspondence, and file management.
Perform student account-related duties, including billing, accounts receivable management, dunning and collection, student debt correspondence, and file management.
Process refunds by Title IV regulations and Labouré College policy.
Enter information into the accounting system and process daily work reports.
Process outgoing payments under the college’s financial policies and procedures.
Reconcile the AP ledger to ensure all bills and payments are accounted for and properly posted.
Handle all purchase requests and reconcile within Jenzabar.
Generate reports detailing accounts payable and student-related status.
Ensure timely and accurate payments to vendors.
Review of payments for compliance with internal controls.
Obtain W-9s from all vendors and assist with year-end processing of 1099s.
Assist with the preparation of month-end close schedules.
Support Business Office staff with administrative duties, including answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, and presentations.
Maintain general office files, including job files, vendor files, and other files related to the company’s operations.

OTHER DUTIES AND RESPONSIBILITIES

Mails monthly statements and general correspondence.

Other duties as assigned.

COMPETENCIES

Communication - Able to respond and exchange ideas clearly and effectively through writing, speaking, and presentations; shares appropriate information to keep people informed; is seen as approachable.

Teamwork - Values the opinions of others; assists others when needed; participates effectively as a team member; balances personal contributions and needs with those of other team members to achieve common objectives.

Problem-Solving - Analyzes problems to identify the probable cause; thinks of new possibilities; identifies critical issues and develops options for addressing them; can incorporate other viewpoints to develop solutions.

SUPERVISORY RESPONSIBILITY

None

Knowledge, Skills, and Abilities

Excellent communication and interpersonal skills.

High proficiency in accounting software and office productivity tools (e.g., MS Office and ERP systems).

Attention to detail, with strong organizational and time management skills.

Problem-solving ability and the capacity to work under pressure.

Familiarity with student billing systems and financial aid processes.

Knowledge of federal and state compliance regulations regarding fiscal management in educational institutions.

Minimum Qualifications :

Associate's degree in business administration, Accounting, Finance, or 2 years of relevant experience.

The ability to manage several tasks and / or projects simultaneously, strong organizational skills, interpersonal skills, and a demonstrated commitment to customer service will accompany a proven record of accomplishment in building quality relationships.

Preferred Qualifications :

Bachelor’s degree in a related field

Prior experience in Finance preferred

Prior higher education experience

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