What are the responsibilities and job description for the Administrative Team Member position at LaFevers Dental Team?
Our dental family is currently in search of an Admin-Treatment/Scheduling Coordinator!
Dental office and/or Dentrix experience is HIGHLY PREFERRED, along with knowledge in the following areas: Check-In, Treatment Planning, Confirmations, Insurance Verification, Insurance Aging Report. This individual MUST be proficient in multi-tasking/communicating, able to problem solve, work well under pressure, and see tasks through while staying focused.
Duties
- Check-In Process/Protocols
- Answer phone calls and address patient inquiries
- Schedule and confirm appointments for patients
- Check Out Process/Protocols and review Treatment Plans in-depth
- Quickly fill an ever-changing schedule, maintaining call lists
- Sending off medical clearance forms, and following process through until complete
- Assist with insurance verifications and claims processing as needed
- Confirm patient appointments
- Take payments, review Care Credit, ensuring ledgers and correct
- Coordinate with the dental team to ensure smooth patient flow
- Able to adapt well with change and cross-training in all areas, teamwork
- Follow up with patients to ensure satisfaction and address any concerns
Experience Preferred:
- Previous dental office/Dentrix experience.
- Have quickly filled an ever-changing schedule
- Familiarity with dental terminology and procedures
- Proficiency in using phone systems/ scheduling software such as Weave
- Aging Report/Insurance Claims/Billing
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
Pay will be based upon knowledge and experience! Benefits include medical insurance, 401k Retirement Plans, Paid time off, Life Insurance, Long Term Disability, Bonuses, and more.
Hours are Monday- Thursday 8AM-5PM, and select Fridays 8AM-1PM.
Please submit resumes/questions to tiffanykight@lafeversdental.com
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person