What are the responsibilities and job description for the Employee Services Office - Seasonal (16+ Year Old Applicants) position at Lagoon Amusement Park?
Description
The Employee Services Staff Member is responsible for assisting employees by issuing employee identification cards, company parking permits, employee uniforms, and optional uniform items by using computers and a point of sale computer system. They are also responsible for providing excellent service to Lagoon Employees and applicants. The Employee Services Staff Member will also assist in the hiring process and help complete the required paperwork.
This position is seasonal. Seasonal employees perform their work at certain seasons and periods of the year. Their work, by its nature, is not continuous nor is it carried on throughout the year. A seasonal employee who is employed at the conclusion of the season will be terminated.
Requirements
- Able to stand and/or walk for up to eight (8) hours.
- Able to deal with guests and employees in a friendly, but firm manner.
- Remain current on general park policies and procedures outlines in the Seasonal Employee Handbook and Park policies and procedures manual.
- Maintain sensitivity and confidentiality when speaking with Lagoon employees.
- Able to answer multi-line telephone system quickly and professionally.
- Able to quickly learn computer systems and be able to operate them while assisting employees or guests either in person or on the phone.