What are the responsibilities and job description for the Patient Account Specialist position at Lake Butler Hospital?
Description
Lake Butler Hospital is a critical access hospital in North Florida located near Gainesville, Lake City, and Jacksonville providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment.
We are seeking an knowledgeable and experienced Patient Account Specialist to join our team!
Full-time employees enjoy benefits, including medical benefits, paid time off, 401k after one year of service, discounts at Willow Café, and more!
Job Summary:
- Implements necessary collection efforts, to include patient and insurance contacts, telephone calls and collection letters.
- Responsible for safeguarding the company’s Accounts Receivables and assuring the company’s collections maintained at acceptable standards while continually striving to decrease the days outstanding in accounts receivables and maximizing the incoming cash flows.
- Makes recommendations regarding bad-debt write-offs as well as charity write-offs and assists other department personnel as needed.
- Works all attorney correspondence.
- Follows up with Workers Compensation and Auto insurance carrier unpaid claims.
- Welcoming and helpful attitude towards all patients and clients.
- Performs other duties as required by the Director of Revenue Cycle Management.
Patient Accounts, Collections, Business Office, Medical Records, Financial Counselor, Billing Specialist, Billing Analyst
Requirements
Education:
Requires high school diploma or equivalent.
Experience:
3 years experience related to medical/hospital setting required. Insurance and over the counter collections experience preferred.
Skills:
Excellent grammar and communication skills. Strong customer service skills.
Knowledge:
Knowledge of medical terminology preferred. Knowledge of Microsoft Software applications.
Abilities:
Accurate, flexible person who is meticulous to detail. Self-starter. Displays responsibility to confidentiality aspects of medical/financial information. Pleasant attitude in dealing with the public and various levels of staff. Ability to type 45 wpm, use a 10-key calculator. Ability to read and understand the benefits for all insurances. Proficient in ability to use a computer.
Gainesville, Lake City, Jacksonville, Macclenny, Lake Butler, Starke, Raiford, Lawtey, Alachua