Administrative Assistant - Housing, Part-Time

Req# ASP-ZHADM-2024-01

Location: Zion, Illinois, United States

Job Category: Zion Housing Services

Date posted: November 20, 2024

Empowering lives. Future building. Fostering growth

At A Safe Place, we are united by our mission to empower survivors of domestic violence and human trafficking. No matter your role at A Safe Place, your work makes a profound impact on individuals and families striving for a life free from violence. You'll experience a sense of purpose throughout our organization, knowing your efforts contribute to the healing and empowerment of countless lives.

The Zion Housing Department supports permanent residents by providing a comprehensive suite of services designed to foster independence and stability, all aimed at enhancing residents' quality of life. Additionally, we facilitate community integration through various activities and offer advocacy and education on crucial life skills promoting personal growth.

For over 48 years, A Safe Place has been a beacon of hope in Lake County, offering comprehensive programs that empower survivors to rebuild their lives with dignity and support.

Together we create a community of strength, resilience, and change, where every survivor finds support and hope. Join us at the forefront of empowerment, where your commitment transforms lives daily.

Your role at A Safe Place

As the Part-time, Housing Administrative Assistant, you'll be pivotal in providing comprehensive administrative support and clerical services to the Zion Campus Team, ensuring the smooth operation of our housing programs.

What you’ll be doing:

• Waitlist Management: Assist the Director with client communications, scheduling, assessments, and application processing.
• Service Coordination: Arrange client appointments for supportive services.
• Administrative Duties: Process requests, order supplies, manage paperwork, logs, and grant-related data.
• Client Engagement: Handle client inquiries and needs.
• Data Handling: Maintain case files, and perform grant-related bookkeeping, and data entry.
• Professional Conduct: Engage clients authentically, maintain boundaries, and uphold ethical standards.
• Team Collaboration: Work effectively with the team.
• Training Requirements: Complete IM CANS certification, 40-hour Domestic Violence training within the first month; Safe Zone, Mandated Reporter, and other trainings within 60 days.
• Participation: Attend all mandatory meetings, training, and activities; take on additional tasks as needed.

What you’ll bring:

• High School Diploma (GED)
• Bilingual Spanish proficiency required
• 2 years of Administrative Experience with Excel proficiency
• Experience in crisis intervention, case management, advocacy
• Strong trauma-informed skills, communication, interpersonal abilities, conflict resolution
• Ability to develop and present client programs using technology
• Cultural competence, ethical practice, sensitivity to diverse backgrounds
• Adherence to professional ethics like the NASW Code of Ethics
• Experience with electronic medical records documentation beneficial
• Proficient in Microsoft Office, Outlook, Teams
• Experience managing administrative tasks
• Effective time management, organization, and prioritization skills
• Commitment to supporting survivors, fostering a violence-free society
• Familiarity with domestic violence dynamics and survivor challenges

What you'll experience:

• Primary Working Hours: Monday-Friday, 9:00 AM to 5:00 PM, must be available on Wednesdays.
• Additional Hours: 3.5 hours per week assisting staff as needed, totaling 19.5 hours weekly.
• Work Environment: Office to secure shelters.
• Physical Demands: Lift 20 lbs, use stairs, move around facilities.
• Service Requirement: Must meet 70% direct service; and 60% for supervisors.
• Meeting Attendance: Must attend 70% of staff meetings.
• Event/Community Participation: Optional, but some roles may require it.
• Travel: Role-specific, training, and outreach may be required.
• Transportation: Must have reliable transportation, a valid driver's license, and active auto insurance.
• Holiday Shifts: Commitment to cover 2-4 hour shifts during holidays, if required.

Benefits:

• Full-Time Benefits: Health, dental, vision, FSA, 401(k), PTO, EAP, paid lunch.
• Part-Time/Interns/Contractors: No benefits, but gain experience and work-life flexibility.

Compensation:

• Base Rate: $20-$25/hour, bi-weekly pay (26 periods/year).
• Compensation Factors: Based on grant funding, skills, experience, and expertise.
• Work Authorization: Must be U.S. work-authorized; no visa sponsorship available.

Reasonable Accommodation Statement:
A Safe Place is committed to providing reasonable accommodation for qualified individuals with disabilities in our hiring process. If you need assistance or accommodation due to a disability, please contact us at careers@asafeplaceforhelp.org to discuss your specific needs.

Equal Employment Opportunity
A Safe Place is committed to equal employment opportunity and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, disability, or any other characteristic protected by law.