What are the responsibilities and job description for the Server position at Lake Wylie - River Hills Country Club?
Server
River Hills Country Club in Lake Wylie, SC, is seeking positive, enthusiastic, and reliable individuals to join our food and beverage service team to assist us with maintaining a fantastic environment for our members to enjoy. The right candidate will have an upbeat and friendly disposition, will value teamwork, and be passionate about providing great service. Candidates will be responsible, resilient, respectful, and take pride in their work.
Education and/or Experience
- 1 year of serving experience required.
- 1 year of Private Club or Fine Dining experience preferred.
Job Knowledge, Core Competencies and Expectations
· Greet and acknowledge members and guests.
· Is knowledgeable about the menu, buffet, and wine list.
· Ability to time the service of each course.
· Learns members’ names and their special preferences.
· Knowledge of wines and spirits.
· Knowledge of and ability to perform the required role during emergency situations.
Job Summary (Essential Functions)
Provide food and beverage service to club members and guests.
Job Tasks/Duties
· Sets-up side station and performs assigned side (prep) work.
· Provides immediate attention to all members and guests upon seating.
· Makes sure that children are in the appropriate type of seat and are safe and secure.
· Distributes food and wine menus; answers questions.
· Fills glasses with ice water and suggests menu items.
· Ensure that the correct account numbers and names are given for billing.
· Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
· Places orders with kitchen; informs cooks about any special cooking instructions.
· Assembles food on a tray; procures items from each station as necessary.
· Serves meals; places dishes by courses in front of each person.
· Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
· Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
· Presents dessert menus, suggests and serves dessert, coffee, and after-dinner drinks.
· Verifies accuracy of prices, state and federal taxes, tips, and other charges on all checks.
· Presents the bill.
· Handles all cash and credit card charges as prescribed by standard operating procedures.
· Keeps dining room and bus station areas clean.
· Clears cleans and resets tables that have been vacated.
· Advises supervisor of any complaints as soon as they occur.
· Performs clean-up and closing duties as assigned by the manager.
· Helps with set-up and break down from events. Including moving some furniture.
· Attends pre-meal meetings as requested by the Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Outlet Manager.
· Turns in signed tip declaration form weekly.
· Thanks members and guests; invites them to return.
· Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
· Performs other appropriate duties assigned by your supervisor.
Licenses and Special Requirements
- Food safety certification.
- Of legal age to serve alcoholic beverages.
- Alcoholic beverage certification.
Physical Demands and Work Environment
· Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, and twist or reach.
· Push, pull or lift up to 50 pounds.
· Continuous repetitive motions.
· Work in hot, humid and noisy environment.
Job Type: Part-time
Pay: $13.00 - $25.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Restaurant type:
- Bar
- Casual dining restaurant
- Fine dining restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant Experience: 1 year (Preferred)
Work Location: In person
Salary : $13 - $25