What are the responsibilities and job description for the Customer Support Representative position at Lakeshore Talent?
Customer Service Representative
Pay Rate: $21/hour
Location: Denver, CO (On-site | Baker Neighborhood)
Contract Length: 4 months
Contract-to-Hire: Yes, this position is intended to convert to a permanent role
Start Date: ASAP
Parking: Onsite parking available
Schedule:
- Monday–Thursday: 7:00 AM – 4:00 PM
- Friday: 7:00 AM – 3:30 PM
- Rotating early shift (6:30 AM – 3:30 PM) approximately once per month
Overview:
Lakeshore Talent is seeking a Customer Service Representative to join a small, close-knit team in a fast-paced office environment. This role is ideal for someone who enjoys multitasking, thrives under pressure, and brings a positive, team-oriented attitude. The position offers the opportunity to transition into a permanent role with a growing organization.
Key Responsibilities:
- Greet and assist customers in-person at the front desk
- Monitor and respond to a high-volume shared email inbox
- Provide timely and professional communication via phone and email
- Support administrative tasks as needed, including assisting with basic AP/AR functions
- Collaborate with a tight-knit team to support transportation and dispatch operations
- Adapt quickly to shifting priorities and customer needs
Qualifications:
- Strong written and verbal communication skills
- Ability to multitask and pivot in a fast-paced setting
- Highly organized and detail-oriented
- Professional demeanor with strong customer service instincts
- Team player with a willingness to pitch in wherever needed
- Reliable attendance and ability to maintain focus on the job (limited personal phone use during work hours is expected)
Additional Info:
- You will work closely with a team of 4, reporting to the Transportation Manager and Customer Service Manager
- Onsite training will be provided; strong internal training resources in place
- Background check and drug screening (excluding THC) required prior to start
- In-person interviews will be conducted
Work Culture & Perks:
- Small, family-like team culture with strong employee loyalty
- Leadership is generous with surprise recognition gifts
- Snacks and drinks provided in the office
- Part of a larger national organization, offering long-term growth potential
If you are dependable, detail-oriented, and thrive in a collaborative and fast-moving environment, we encourage you to apply today!
Salary : $21