What are the responsibilities and job description for the PROCESSOR position at Lakeview Loan Servicing, LLC.?
Overview
Are you a detail-oriented and results-driven professional with experience in mortgage loan processing?
Lakeview Loan Servicing, LLC is seeking a Mortgage Loan Processor to join our team. In this role, you will provide thorough explanations of required loan documents, coordinate document delivery, and manage the loan process efficiently. If you're self-motivated, detail-oriented, and have a passion for delivering excellent customer service, we want to hear from you.
Key Responsibilities:
Are you a detail-oriented and results-driven professional with experience in mortgage loan processing?
Lakeview Loan Servicing, LLC is seeking a Mortgage Loan Processor to join our team. In this role, you will provide thorough explanations of required loan documents, coordinate document delivery, and manage the loan process efficiently. If you're self-motivated, detail-oriented, and have a passion for delivering excellent customer service, we want to hear from you.
Key Responsibilities:
- Loan File Analysis: Perform in-depth analysis of loan files for submission to underwriting and closing departments, ensuring that all required documentation is complete and received.
- Customer Service: Establish rapport with borrowers and deliver excellent customer service, maintaining a focus on building positive relationships.
- Data Management: Maintain system data, including status and loan events, with the goal of closing each loan within 30 days.
- Reports: Order and review all required third-party reports.
- Document Verification: Verify that all loan documents have been received and loan conditions have been met.
- Approval Sign Off: Obtain final approval sign-off from underwriting and confirm the scheduled closing date.
- Issue Resolution: Resolve all loan-level file issues to facilitate loan funding.
- Timelines: Manage internal and external expectations regarding timelines, costs, and processing.
- Additional Duties: Perform other responsibilities as assigned.
- Self-Motivation: Must be self-motivated with high energy and a positive attitude.
- Phone Etiquette: Must have excellent phone etiquette.
- Detail-Oriented: Must be detail-oriented and results-driven, with a strong focus on customer service.
- Communication Skills: Must have excellent interpersonal, follow-up, and relationship-building skills, as well as strong written communication skills.
- Mortgage Knowledge: Demonstrated knowledge of mortgage documents and loan processing.
- Flexibility: Ability to work overtime, especially at the end of the month.
- Education: College degree preferred. Equivalent experience in mortgage banking origination may be a substitute.
- Experience: 3 years of residential processing experience highly preferred. Other relevant study or directly related work experience may be considered.
- NMLS# and license would be beneficial.