This position will be responsible for the oversight of default processes at Lakeview Loan Servicing’s Sub-servicer’s. This person will work with the Lakeview Loan Servicing Senior Management team and other Lakview oversight personnel to insure that the Sub-servicers are adhering to Regulatory and Investor requirements.  This person will work with Lakeview Sub-servicers and Lakeview analytics staff to develop inventory management reporting, and to identify Default Legal Vendor issues and to manage Default Legal Vendor performance across the Lakeview portfolio of Sub-servicers.

DUTIES AND RESPONSIBILITIES:

• Ensure Sub-servicers are managing the Lakeview default portfolio in compliance with regulatory and investor, and Lakeview guidelines.
• Supervise staff responsible for default Sub-servicer oversight

• Hold team meetings, monthly or more often,  with Sub-servicers to review Compliance with regulatory and investor guidelines, performance of default legal vendors, and non-standard legal issues
• Make recommendations to Sub-servicer and Lakeview management for process improvements in the default legal and loss mitigation processes
• Share best practices with Sub-servicers across the Lakeview platform
• Compare performance of Sub-servicers and default vendors across the Lakeview platform
• Identify and report on issues arising in specific jurisdictions

• Identify data, document, and image issues which impact default operations, and work with Lakeview and Sub-servicer management teams to identify required remediation
• Provide insight and subject matter expertise to modeling and research personnel in Lakeview
• Attend monthly meetings with Key Investors to review Sub-servicer and Lakeview performance in default operations
• Support meetings with Regulators, investors, ratings agencies, and financing providers
• Support Regulator and Investor Audits of Lakeview
• Other duties as assigned.

SKILLS/KNOWLEDGE/ABILITIES:        

• Detail-oriented & self-motivated with the ability to meet multiple time sensitive deadlines.
• Demonstrated proficiency of the Microsoft Office Suite including the ability to produce professional presentations and reports.
• Excellent written and verbal communication skills.
• Ability to reconcile advanced issues involving multiple variables in standardized or specialty situations.
• General knowledge of HUD/VA/USDA, FNMA, and FHLMC servicing and reporting, as well as federal/state guidelines.
• Detailed knowledge of the Foreclosure, Bankruptcy, and Loss Mitigation processes and Investor Requirements

EDUCATION & EXPERIENCE:

• Bachelor’s Degree preferred
• Minimum of 7 years of default loan servicing experience within the mortgage servicing/mortgage banking industry
• Minimum of 4 years supervising staff in default loan servicing

• Strong managerial skills as demonstrated through previous supervisory/managerial role.

Certifications, Licenses, and/or Registration 

• No minimum requirements

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls.  The employee frequently is required to talk and hear.  The noise level in the work environment is usually moderate.  The employee is occasionally required to stand; walk; reach with hands and arms.  The employee is rarely required to stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

EEOC

Lakeview Loan Servicing is an Equal Employment Opportunity employer.  All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

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