What are the responsibilities and job description for the PATIENT ACCESS REPRESENTATIVE position at Lamoille Health Partners?
Join Our Team and Make a Difference!
Lamoille Health Partners, Behavioral Health, is seeking a compassionate and organized Patient Access Representative to join our team. As a Patient Access Representative, you will play a vital role in ensuring a positive patient experience from the moment they walk through our doors.
Responsibilities:
- Greet patients warmly and professionally.
- Verify patient insurance information and eligibility.
- Collect patient demographics and medical history information.
- Schedule and manage patient appointments.
- Answer and direct phone calls.
- Assist with check-in and check-out procedures.
- Maintain accurate patient records.
- Resolve patient billing and insurance issues.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a healthcare setting preferred.
- Strong communication and interpersonal skills.
- Proficiency in computer systems and medical software.
- Ability to multitask and prioritize tasks.
- Attention to detail and accuracy.
- Excellent customer service skills.
We offer a competitive salary, benefits package, and opportunities for professional growth.
We are an equal opportunity employer and value diversity at our organization. We are committed to creating an inclusive work environment for all.
Join our team and help us provide exceptional patient care!
