What are the responsibilities and job description for the Closing Assistant - Colorado Springs North position at Land Title?
Why Choose Land Title Guarantee Company?
We Take Pride In What We Do and How We Do It
At Land Title Guarantee Company, we are motivated to create a purposeful impact, ultimately delivering peace of mind for property owners. As a team, we work together to confidentially collect, interpret and distribute data, documents and funds for the transfer of real estate assets. Overall, our mission is to continue the deep legacy of being a trusted, family-owned business that cares about the Colorado communities in which we live and work. Our supportive, respectful and inclusive culture is grounded in the knowledge that we best serve our customers when we work as a team.
With 48 locations spanning Colorado, our team of more than 600 dedicated employees are proud to work for the state’s largest, locally owned title company.
How We Take Care of You
Land Title takes a holistic approach to care for our team by providing:
Inclusive, Welcoming Culture – Everything we do is grounded in our core values of Excellence, Efficacy, Responsibility, Altruism, and Honesty. These core values guide our actions and serve as our cultural cornerstones.
Meaningful Work – You will be surrounded by passionate professionals who share a deep consideration for service and excellence, always seeking to deliver a seamless experience for customers.
Professional Growth – Our most precious resource is our people. We invest in training and development, providing a variety of avenues for employees to grow and develop professional skills. Collaborate with people committed to your success.
Personal Wellness – We encourage you to live your best life by focusing on work-life balance, and providing resources through our Employee Assistance Program. We have deep consideration for our collective and individual well-being.
Opportunities to Serve – Leadership starts at the top and our executive team regularly donates their time to professional and civic organizations that promote and support the communities in which we work.
Competitive benefits that include:
- Medical, dental, vision insurance
- Teledoc services
- Life insurance
- Traditional and Roth 401K retirement options with company match
- Short-term and long-term disability
- Employee Assistance Program (EAP)
- Continued education & training
- Paid Leave
- Paid Vacation, holiday and sick time
- Discount for services benefit
What We Need From You
Customer Interaction
- Greet customers enthusiastically and professionally, either in person or over the phone, with emphasis on representing Land Title in a way that builds customer relationships and a positive corporate image
- Answer customer inquiries in a timely and accurate manner; respond appropriately to provide technical assistance when needed
- Maintain direct, continuing relationship with assigned customers; take responsibility for customer satisfaction and loyalty
- Participate in department marketing activities which may include attending after hours functions as requested or required
- Coordinate daily closing activity to fulfill team responsibility for meeting and exceeding customer closing expectations; continuously communicate about scheduling, work volume, and work assignments
Pre-Closing
- Collect property data e.g., payoff statements, tax status, homeowners association status letter, water and sewer status
- Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals; provide a proactive approach in notifying customers of potential roadblocks or issues
- Review contract and assist in pre-typing to prepare real estate settlement statements and real estate documents
- Assist in preparing and delivering balanced and error free settlement statements for lender approval using FHA, VA, and Conventional lending guidelines
- Prepare general and specialized closing documents; organize real estate and lender loan documents in preferred order
- Review lender closing instructions for closing conditions, endorsements, and disbursement of proceeds
Closing
- Review all closing documents for accuracy in names, address and legal as outlined
- Describe lender and real estate closing documents according to Presentation Standards and obtain signatures, collect accurate amount of “Good Funds”, and satisfy title and lender requirements
Post Closing
- Claim wires and/or deposit “Good Funds”
- Prepare deposits and receipts, process cashier’s checks, and void or stop checks as necessary
- Balance file; disburse funds and documents according to instructions from mortgage company, payoff lender, title and other appropriate parties
- Proof recording documents for typographical errors, signatures, notary, and/or recognize omission of data; record documents with appropriate state/county agency
Other Duties
- Assist in training new employees
- Maintain communication with other departments for file completion
- Perform notarial duties by following the National Notary Association Guidelines
- Proficient adoption of closing strategies
- Perform other related duties as assigned by manager; overtime may be required at high volume
Minimum Hiring Requirements:
- High School Diploma or Equivalent required
- Valid Title License or ability to obtain this licensure within 90 days of hire
- Valid Colorado Notary Commission or ability to obtain this licensure within 90 days of hire
Compensation:
- The base salary for this position is anticipated to be between $50,000.00 and $57,000.00.
- In accordance with Colorado state law, this position is non-exempt and all overtime will be paid at time and a half.
- Monthly Closing Incentives
- Annual employee profit-sharing bonus, based upon company performance.
Land Title is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Salary : $50,000 - $57,000