What are the responsibilities and job description for the Guest Service Representative position at Landmark Hotel Group?
Front Desk / Guest Services Representative Full-Time and Part-Time Available $250 Sign-on Bonus! At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION! Be part of something great! JOIN OUR FAMILY where People are Paramount. #LHGWhereYouBelong Core Responsibilities: Maintain complete knowledge at all times of: Hotel features, room types, rates, and guest details Maintain complete knowledge and comply with all hotel and departmental policies and procedures. Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. Access all functions of computer system according to established procedures and standards. Promote positive guest relations to all individuals approaching the Front Desk. Process all guest check-ins according to established hotel requirements. Qualifications: Must possess a good command of the English language and the ability to communicate clearly in person and via telephone. Experience working in a fast-paced environment Morning, Evening, Holidays, and Weekend availability is required Ensures uniform and personal appearance are clean and professional Maintain confidentiality of proprietary information; protect company assets Wellness Benefits: Medical Dental Vision Generous Paid Time Off Colonial Life Supplemental Insurance Planning for Future: 401(k) with company match Life insurance Training and Development Opportunities Rewards: Incentive based bonus program Employee discounts Discounts for friends and family Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service. If this sounds like the place for you and you share the same values.... Join Us! Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. For more information about joining the Landmark Family, please visit www.landmarkhotelgroup.com/careers
- Hiring in all locations:* Fairfield By Marriott Chesapeake 1560 Crossways Blvd. Chesapeake, VA 23320 *
- 757-420-1300 Comfort Suites 1550 Crossways Blvd. Chesapeake, VA 23320 *
- 757-420-1600 Staybridge Suites Chesapeake** 709 Woodlake Drive Chesapeake, VA 23320 757-420-2525 Country Inn and Suites Oceanfront 1801 Atlantic Ave Virginia Beach, VA 23451 757-437-9100 Candlewood Suites Virginia Beach Town Center 4437 Bonney Rd Virginia Beach, VA 23462 **757-213-1500 Fairfield Inn and Suites By MarriottVirginia Beach Town Center
- 20ConstitutionDrive Virginia Beach, VA 23462
- 757-228-3551 Comfort Inn South Oceanfront
- 8031 Old Oregon Inlet Road Nags Head, NC 27959
- 252-441-6315 Comfort Inn On The Ocean 1601 S. Virginia Dare Trail Kill Devil Hills, NC 27948 252-441-6333** Hyatt Place Hampton 1905 Coliseum Drive Hampton, VA 23666 **757-788-8400 Holiday Inn Express** 1813 W Mercury Blvd Hampton, Virginia 23666 757-838-8484