Property Manager

Landmark Realty, LLC currently has an opening for an experienced and enthusiastic Property Manager to join the team at one of our beautiful apartment communities located in Lansing, IL. The ideal candidate will be organized and motivated with high energy and a strong work ethic.

Principal Duties and Responsibilities:

• Leads direct and supervises staff within the community, ensuring they have the tools for success.
• Assists with hiring, training, coaching, and evaluating on-site staff
• Plans and schedules work in advance.
• Reaches decisions quickly based on available information. Takes initiative to research and complete projects.
• Initiates innovative solutions to problems.
• Provides clear and concise instructions for effective management of on-site staff.
• Develops an integral team that effectively sells quality and professionalism
• Conducts staff meetings regularly.
• Responsible for ensuring the timely and accurate submission of timesheets for the team.
• Ensures that the appearance and physical aspects of the community meet the company and residents established standards through routine site and safety inspections and communicates concerns and requests for capital to provide for the physical upkeep of the community.
• Completes regular community inspections of common areas, amenities, models, and vacant apartment homes and completes the community inspection report.
• Responds promptly to staff/resident/guest needs and concerns.
• Promotes client satisfaction and retention through timely reporting and ongoing communication about the performance of the community. Ensures that staff is implementing resident retention and renewal programs.
• Processes and approves payment of invoices for maintenance and operations of the community on a timely basis.
• Completes and reviews various daily, weekly, and monthly reports by making operating recommendations in a timely and accurate manner.
• Monitors Budget Control Log and reports variances.
• Reports and offers recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, and contract developments and negotiations.
• Reviews all renewals and prepares budget increase recommendations according to the operating budget and market conditions that could affect the profitability of the community.
• Prepares and adheres to the guidelines of the community operating budget, and makes recommendations for ways to maximize income and minimize expenses.
• Supervises and ensures collection of all rent and other community income.
• Supports the overall marketing/leasing efforts and offers input and suggestions regarding promotions, advertisements, and pricing.
• Supervises the planning and implementation of, and attends and monitors, various community recreational and social activities.
• Becomes active in the local business community and develops a rapport with other communities.
• Understands and complies with state landlord-tenant law, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
• Monitors the maintenance activities to ensure resident requests and preventative maintenance programs are being performed according to company standards.
• Coordinates work activities and services from vendors, utilizing only those vendors who are approved by the company
• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to areas of responsibility and reporting violations or infractions to appropriate individuals.
• Practices proper safety techniques by Company, community, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, Associate/guest/resident injuries or accidents, or other safety issues to appropriate individuals.
• Keeps abreast of current changes in technology, processes, and standards within the industry and areas of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing other appropriate methods to obtain business and professional information, and applies knowledge and practices to areas of responsibility.
• Ability to keep sensitive information highly confidential at all times.

Additional Requirements:

• The property Manager must be able to work a flexible schedule, which includes evenings, weekends, and holidays.
• Arrive to work on time.
• Follow directions from a supervisor.
• Interact well with co-workers.
• Understand and follow posted work rules and procedures.
• Accept constructive criticism.