Group Sales & Business Development Coordinator

Are you a natural connector who lives for the thrill of closing new business? We are on the hunt for a high-energy Group Sales & Business Development Coordinator who’s passionate about building relationships, growing partnerships, and generating event revenue from the ground up.

This is an outside sales role made for a hungry, driven individual who thrives on networking, making introductions, and creating value-packed opportunities. If you’re the kind of person who lights up a room, gets creative with your outreach, and treats every handshake as a lead—you’ll love this job.

About Us

We operate three premier entertainment venues in the Phoenix metro area — Lane Park Scottsdale, Recess Tempe (a hybrid event space, bar, and restaurant with games), and Lumberjaxes Westgate. We offer one-of-a-kind group experiences including axe throwing, ice curling, duckpin bowling, game show nights, private events, live shows, and more.

Our venues host everything from corporate team-building events to milestone celebrations, and we pride ourselves on delivering energetic, memorable experiences backed by top-tier service. With unique concepts and high repeat customer rates, we’re growing fast — and we’re looking for an Inside Sales & Event Coordinator who’s ready to grow with us.

What You’ll Be Doing:

• Hitting the ground running to generate leads through community networking, outreach, and proactive sales efforts—no sitting back waiting for inquiries.
• Building strong, lasting partnerships with local businesses, sports leagues, schools, nonprofits, event planners, and more to position Recess as their go-to event venue.
• Developing and executing strategic outreach plans to grow group bookings across corporate, social, and private events.
• Creating compelling proposals and up selling event enhancements like catering, beverage packages, and branded experiences.
• Attending networking events, mixers, expos, and community activation's to stay top of mind and on top of your game.
• Re-engaging past clients and leads to drive re bookings and build long-term relationships.
• Tracking activity, contacts, and performance using CRM tools to measure success and optimise outreach efforts.

You’ll Love This Role If You:

• Thrive in a fast-paced, on-the-go sales environment and are energised by meeting new people.
• Are fearless in your outreach, confident in your pitch, and creative in finding new ways to connect.
• Love being out in the field, building a book of business, and turning cold contacts into warm partnerships.
• Are organized, self-motivated, and always thinking about the next deal.
• Want to work for a brand that blends fun, food, and unforgettable experiences.

Up selling & Add-On Revenue

• Identify and convert opportunities for pre-sold catering and beverage packages, even for online or pre-booked groups
• Up sell experiences, catering, and beverage packages to maximise revenue per booking ADD
• Engage with existing clients post-booking to explore upgrades or added services
• Track up sell success and report revenue tied to catering add-ons or enhancements
• Encourage & Participate on-site meetings or client walk-troughs as needed to secure bookings and up sell add-ons 

Repeat Business & Retention

• Proactively follow up with prior group clients to encourage repeat booking and cross-location experiences
• Execute Email & SMS Campaigns to re-engage lost opportunities, re-attract former bookings, etc ADD
• Use CRM tools to target lapsed clients with tailored follow-up or seasonal promotions
• Partner with the marketing team to develop light-touch outreach strategies aimed at retention

Lead Management & Internal Collaboration

• Utilise third-party event lead platforms (e.g. The Bash, Eventective, peerspace) to manage inbound sales opportunities
• Work with the marketing team to align promotional offerings with current group packages
• Maintain strong coordination with Venue Managers and Kitchen Managers to ensure smooth event delivery

Administrative & Communication

• Ensure all client communications, booking details, and revenue notes are accurately entered into the CRM
• Maintain Event Sales pipelines for all 3 locations
• Collaborate weekly with the Director of Sales & Marketing to review pipeline status and sales metrics
• Assist with occasional onsite event walk-throughs when necessary.

What We’re Looking For ADD

• A go-getter with high energy, excellent follow-up, and a love for closing deals
• Strong time management and ability to juggle multiple inquiries without dropping the ball
• Someone who understands the long game — repeat business and referrals matter here
• A team player who wants to help our events team grow and innovate

Major Plus If You Have Experience With:

• Go High Level (GHL)
• HubSpot CRM
• ClickUp or other project/task management platforms
• Food & beverage or venue sales
• Familiarity with the Phoenix-area event/hospitality scene

Compensation & Benefits

Base Salary: $50,000 annually

On-Target Earnings (OTE): $75,000 annually

Commission: 1% on all group events closed by you (including catering/beverage upsells on online bookings not originally sourced by you)

Bonus: Not listed in offer but available based on team-wide success and performance reviews

Additional Perks:

• Two weeks paid vacation (blackout dates during peak seasons)
• Employee access and discounts across all venues
• Internal growth opportunities and professional development
• Hybrid work flexibility: work from home with occasional on-site meetings and team check-ins

Requirements

• 1 years in inside sales, event coordination, or hospitality sales
• Experience with CRM software (Go High Level, ClickUp, Hubspot preferred)
• Strong communication, follow-up, and customer service skills
• Ability to manage multiple leads and deliver top-notch client experiences
• Willingness to work some evenings and weekends depending on event needs
• Ability to commute to Scottsdale, Tempe and Westgate Locations, or relocate prior to start date

Schedule & Work Environment

• Full-time role with flexible hours based on inquiry flow
• Hybrid: Mostly remote, with occasional on-site presence
• Evening/Weekend responsiveness required for client communication

Reports To: Director of Sales & Marketing

Supplemental Pay: Bonus opportunities, Commission pay, Performance bonuses

Ready to bring the energy and help us take unforgettable events to the next level? Apply today and let’s get started.