Executive Meeting Manager

Islands Management Company, LLC

Job Description

Job Title:Executive Meeting Manager

Department:Hotel Sales

Reports To:Director of Sales

FLSA Status:Salary

Revised:12/2019

SUMMARY To generate revenue for Lanier Islands via small meetings with overnight stays, day-meetings, tour & travel groups and rooms only blocks affiliated with other islands activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties may be assigned

Conduct ongoing market research in order to stay in touch with the competition, client needs and marketing conditions.

Design packages consistent with the market needs.

Solicitation / creation of new sales leads, cold calling, direct mail,

Solicitation of repeat group business

Immediate and effective response to all inquiries

Achieving/producing revenue (to goal)

Create and generate professional proposals and contracts in response to leads, inquiries and prospecting efforts.

Building of long-term client relations.

Daily conversion of incoming inquiries, close client contracts, event detailing and the communication of event details to various departments

Limited weekend hours based upon client needs

ESSENTIAL DETAILING DUTIES AND RESPONSIBILITIES include the following:

Daily communication/primary contact with clients after contract is signed.

Communicate customer/group needs to hotel/islands staff

Monitor and coordinate any outside vendor contracts for each group

Daily and weekly creation and processing of BEO(s) and resumes

Ensure accuracy in all correspondence including but not limited to Banquet Event Orders (BEOs), resumes, contracts and proposals

Assist sales managers on daily inquiries, site tours or other sales activities in their absence.

Responsible for attending resume and BEO meetings with Banquets

Review all invoices and customer billing

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age with a valid drivers license and clean MVR for 3 years.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university; and two years related experience; or equivalent combination of education and experience. Preferred Hotel Group Sales Experience.

COMPUTER SKILLS

Proficient in Word and Excel and Delphi

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.