What are the responsibilities and job description for the Hotel Front Desk Night Auditor position at LaQuinta Inn & Suites Lexington South?
$12.50 hourly
Responsibilities:- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Provide exceptional service to all hotel guests during their stay
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Experience in the hospitality industry or guest services is preferred, but not required
- Requires a flexible schedule that allows for overnight shift hours
- High school diploma or equivalent required; some college preferred
- Excellent customer service and communication skills are required
- Computer proficiency is required; experience with accounting or reservation software is preferred
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.